Oscar Matamoros
Fort Smith
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Broadband Technician
Cox Communications
11.2024 - Current
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Provided customer with information and requirements for all services.
- Utilized frequency channel scanner to analyze, identify, and resolve technical problems.
- Verified continuous broadband connectivity while installing cutting-edge technology such as place mounts and receivers.
- Coordinated installation of new users and relocations of existing users.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
Lead Installation Technician
AirPro Heating & Air
03.2022 - 11.2024
- Begin inspecting the job and also taking charge of running everything smoothly. Read blueprints and place boots accordingly. Pick up materials needed for the job site.
- Complete rough-ins (units and run ductwork). Build hard pipe wrapped with insulation.
- Connected boots to the main line and installed the bathroom, kitchen, and dryer exhaust and line sets.
- Complete drains and flues finishing with running the thermostat wire.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Change Outs
- Duct Work
- Tune Ups
- Sheet Metal
- Trim Outs/Rough Inn
Pest Control Technician
Natural State Pest Control
10.2020 - 02.2022
- Inspected commercial and residential buildings and structures for pest issues.
- Drove to customer residences and places of business to inspect for pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Termites
- Bed Bugs
- Flea, Tic, Mosquitoes
- Moles & General Pests
- Brown Recluse
Education
Electrical HVAC Certificate - HVAC
Ultimate Technical Academy
Little Rock, AR10-2022
High School Diploma -
Southside High School
Fort Smith, AR05-2016
Skills
- Bilingual
- Sales
- Strong Communication Skills
- Strong Work Ethic
- Self-Motivated
- Adaptable
- Teachable
- Fast-Learner
- Microsoft
- Reliable
- Team Player
- Blueprint reading
- Codes compliance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Broadband Technician
Cox Communications
11.2024 - Current
Lead Installation Technician
AirPro Heating & Air
03.2022 - 11.2024
Pest Control Technician
Natural State Pest Control
10.2020 - 02.2022
Electrical HVAC Certificate - HVAC
Ultimate Technical Academy
High School Diploma -
Southside High School
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