Oscar Matamoros
Fort Smith
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Broadband Technician
Cox Communications
11.2024 - Current
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Provided customer with information and requirements for all services.
- Utilized frequency channel scanner to analyze, identify, and resolve technical problems.
- Verified continuous broadband connectivity while installing cutting-edge technology such as place mounts and receivers.
- Coordinated installation of new users and relocations of existing users.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
Lead Installation Technician
AirPro Heating & Air
03.2022 - 11.2024
- Begin inspecting the job and also taking charge of running everything smoothly. Read blueprints and place boots accordingly. Pick up materials needed for the job site.
- Complete rough-ins (units and run ductwork). Build hard pipe wrapped with insulation.
- Connected boots to the main line and installed the bathroom, kitchen, and dryer exhaust and line sets.
- Complete drains and flues finishing with running the thermostat wire.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Change Outs
- Duct Work
- Tune Ups
- Sheet Metal
- Trim Outs/Rough Inn
Pest Control Technician
Natural State Pest Control
10.2020 - 02.2022
- Inspected commercial and residential buildings and structures for pest issues.
- Drove to customer residences and places of business to inspect for pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Termites
- Bed Bugs
- Flea, Tic, Mosquitoes
- Moles & General Pests
- Brown Recluse
Education
Electrical HVAC Certificate - HVAC
Ultimate Technical Academy
Little Rock, AR10-2022
High School Diploma -
Southside High School
Fort Smith, AR05-2016
Skills
- Bilingual
- Sales
- Strong Communication Skills
- Strong Work Ethic
- Self-Motivated
- Adaptable
- Teachable
- Fast-Learner
- Microsoft
- Reliable
- Team Player
- Blueprint reading
- Codes compliance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Broadband Technician
Cox Communications
11.2024 - Current
Lead Installation Technician
AirPro Heating & Air
03.2022 - 11.2024
Pest Control Technician
Natural State Pest Control
10.2020 - 02.2022
Electrical HVAC Certificate - HVAC
Ultimate Technical Academy
High School Diploma -
Southside High School
Similar Profiles
Molly HudlowMolly Hudlow
Senior Product Manager at Cox Communications, Cox MediaSenior Product Manager at Cox Communications, Cox Media
LaTricia FountainLaTricia Fountain
Auto Fleet Operation Specialist at Cox Communications, Cox AutomotiveAuto Fleet Operation Specialist at Cox Communications, Cox Automotive
Joel HenryJoel Henry
Independent Contractor at Cox Communications, DirecTV, Frontier CommunicationsIndependent Contractor at Cox Communications, DirecTV, Frontier Communications
SHAWN TAUTFESTSHAWN TAUTFEST
Sr. In Home Expert at AT&TSr. In Home Expert at AT&T
Emily FolsomEmily Folsom
Business Solutions Administrator at Goodyear Tire and Rubber CompanyBusiness Solutions Administrator at Goodyear Tire and Rubber Company