Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
AdministrativeAssistant

Pablo Cappelletto

Buenos Aires

Summary

Driven Business Development Manager . Well-educated in lead generation and relationship development with key clients and stakeholders. Persuasive negotiator with diplomatic communication style and relationship-building expertise.

Overview

20
20
years of professional experience

Work History

Business Development Manager

Welltravel
Remote
04.2023 - Current
  • My role is to prospect, develop sales strategies to get new customers in the Americas
  • Also to retain and increase adoption in newly signed-up customers
  • Currently prospecting Argentina and Mexico.

Business Development Manager

Airline Metrics
Remote
07.2021 - 01.2023
  • My role was to establish relationships with new travel agencies and airline customers and secure contracts with new customers that achieve assigned sales quotas and targets.

Account Executive

Argo IT Solutions
Buenos Aires
07.2019 - 08.2020
  • My role was to communicate with clients and prospects by recognizing business development and training opportunities to increase revenue and product adoption in the corporate platform.

Product Analyst

KIU System Solutions
Buenos Aires
06.2015 - 04.2019
  • My role was to design a new air pricing platform based on industry documentation and enhance existing system functionalities.

Air Pricing Resolution Analyst

Sabre Holdings
Buenos Aires
11.2007 - 05.2015
  • My role was to provide third level support to either external and internal customers of Sabre system air pricing platform, debit memo disputes, issues escalations, consulting, new product features advocacy and database maintenance.

Corporate Account Manager

Varig Brazilian Airlines
Buenos Aires
06.2004 - 08.2007
  • My role was to monitor, negotiate and renew corporate agreements in local and regional markets with multinational companies and managed incentive programs for corporate travel agencies.

Education

Technical Degree in Tourism -

Instituto Superior de Turismo
01.1989

Skills

  • B2B Sales and Account Management Airlines, Travel Agencies and Tour Operators
  • CRM Platforms
  • Prospecting
  • Lead Generation
  • Sales Presentations
  • Product Demonstrations
  • Relationship Development
  • Contract negotiation expertise
  • Travel industry systems: Sabre, Amadeus, ATPCO, KIU
  • Corporate Travel deals negotiation
  • MS Office and Google Suite package tools
  • Effective oral and written communication in English, Portuguese, French, and Italian
  • Remote multicultural teamwork
  • Ability to solve problems during operational crises
  • Pipeline Management
  • Business Development
  • Client Consultations
  • Customer Service

Languages

Spanish
First Language
English
Proficient (C2)
C2
Italian
Upper Intermediate (B2)
B2
French
Upper Intermediate (B2)
B2
Portuguese
Advanced (C1)
C1

References

References available upon request.

Timeline

Business Development Manager

Welltravel
04.2023 - Current

Business Development Manager

Airline Metrics
07.2021 - 01.2023

Account Executive

Argo IT Solutions
07.2019 - 08.2020

Product Analyst

KIU System Solutions
06.2015 - 04.2019

Air Pricing Resolution Analyst

Sabre Holdings
11.2007 - 05.2015

Corporate Account Manager

Varig Brazilian Airlines
06.2004 - 08.2007

Technical Degree in Tourism -

Instituto Superior de Turismo

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Pablo Cappelletto