Paige Roberson
Newport
Summary
Dynamic team leader with a proven track record at Tractor Supply, excelling in team motivation and performance improvement. Skilled in process enhancement and safety compliance, I fostered a collaborative environment that reduced turnover and boosted team cohesion. Adept at managing daily operations while mentoring staff to achieve their full potential.
Overview
8
8
years of professional experience
Work History
Team Leader
Tractor Supply
01.2020 - Current
- Led team in daily operations, ensuring adherence to safety regulations and company policies.
- Coordinated staff schedules to optimize productivity during peak store hours.
- Mentored new employees, providing training on product knowledge and customer service standards.
- Streamlined inventory management processes to reduce stock discrepancies and improve order fulfillment.
- Cultivated positive relationships with customers, resolving issues promptly to maintain high satisfaction levels.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Assisted in recruitment to build team of top performers.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
Team Member
Tractor Supply
08.2018 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory levels, ensuring accurate stock management and availability.
- Executed daily store operations, including merchandising and restocking products efficiently.
- Collaborated with team members to uphold store cleanliness and organization standards.
- Operated point-of-sale systems accurately during customer transactions and returns.
- Participated in training new staff on operational procedures and customer service best practices.
- Addressed customer concerns promptly, contributing to overall satisfaction and loyalty.
- Implemented safety protocols in compliance with company policies to ensure a secure environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Sandwich Artist
SUBWAY®Restaurants
08.2017 - 08.2018
- Prepared sandwiches according to customer specifications and established recipes.
- Maintained cleanliness and organization of workstations in compliance with food safety standards.
- Operated kitchen equipment efficiently to ensure timely sandwich preparation.
- Assisted customers by providing menu information and recommending products based on preferences.
- Collaborated with team members to achieve daily production goals and maintain workflow efficiency.
- Stocked supplies and ingredients to ensure availability for peak service periods.
- Adapted quickly to changing customer demands during busy shifts while maintaining quality standards.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
High School Diploma -
Tuckerman High School
Tuckerman, ARSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
- Work Planning and Prioritization
- Performance improvement
- Work planning
- Goal setting
- Overseeing daily activities
- Daily workflow improvement
- Safety
- Process improvement
- Team building
- Cash handling
- Flexible schedule
Timeline
Team Leader
Tractor Supply
01.2020 - Current
Team Member
Tractor Supply
08.2018 - Current
Sandwich Artist
SUBWAY®Restaurants
08.2017 - 08.2018
High School Diploma -
Tuckerman High School