Pamela Rogers
SPRINGDALE
Summary
Experienced in project coordination, excelling at ensuring tasks are completed on time and within scope. Strong planning and organizational skills enable effective resource management, leading to efficient project management. Proven record of enhancing team collaboration and streamlining workflows, consistently driving project success.
Overview
11
11
years of professional experience
Work History
Background Verification Coordinator I
JB Hunt Transportation
08.2024 - 03.2025
- Verify the identity of individuals by collecting and analyzing background information
- Verify the accuracy of information on applications, resumes, and other documents
- Conduct searches of public records, criminal histories, credit reports, and other sources to uncover discrepancies
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Tier II Specialist Compensation
Tyson Foods
05.2022 - 01.2024
- Assist in the proactive evaluation of current pay programs with an eye toward continuous improvement implementation of new compensation programs and supporting the overall strategic initiatives of the compensation team
- Responsibilities include conducting audits, and developing and enhancing solutions and tools that help to streamline the compensation process and systems
- Analyzing large data sets and creating various reports using SAP, Excel and Workday.
- Working with multiple levels of management for the development and approval of wage proposals, working with IS personnel and the comp team to assist in providing forward-thinking system program and or transactional solutions, various ad hoc and customized reports for both internal and external customers to include senior management, the maintenance of highly confidential and sensitive information, and performing other responsibilities as the need arises
- Followed all company policies and procedures to deliver quality work.
Food Service Sr. Customer Service Representative International
Tyson Foods
03.2014 - 05.2022
- Entering orders for Canada, South America, the islands, and the Pacific Rim
- Set up ocean orders by rail and by truck
- Moved inventory to Canada, Florida, and California to cover orders out of these locations
- Streamlined some of the daily duties of the international desk so that it runs more efficiently
- As a lead I was able to use my knowledge to help other CSRs on my team in various areas.
- Provided backup support during peak periods or staff shortages to ensure seamless service delivery to clients at all times.
- Established strong rapport with customers, fostering long-term relationships and repeat business.
Education
BSBA - Human Resource Management and Management
MSSU
12.2024
Associate of Science - Business
NWACC
12.2020
Skills
- SAP Proficiency
- Microsoft Excel Expertise
- Document Creation Expertise
- Presentation Development
- Workday Proficiency
- Alteryx Data Analysis
- Certified in OSHA 10 Standards
- Decision-making
- Data entry
- Customer service
Timeline
Background Verification Coordinator I
JB Hunt Transportation
08.2024 - 03.2025
Tier II Specialist Compensation
Tyson Foods
05.2022 - 01.2024
Food Service Sr. Customer Service Representative International
Tyson Foods
03.2014 - 05.2022
Associate of Science - Business
NWACC
BSBA - Human Resource Management and Management
MSSU
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