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 Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Care Specialist position. Committed to work and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. 

Around 17+ years of experience in IT industry in analysis, design, development, implementation, support, and co-ordination of applications in Java/J2EE, Java Web Services, Struts, React, Redux, NodeJs, and Restful Micro Services. Extensively experienced in Software Analysis, Design, Development, Implementation, and Testing of Object Oriented Applications and Web based Enterprise Applications using Java/J2EE. I am self-motivated with good work ethic. Good time-management skills with the ability to manage several tasks/projects simultaneously to meet deadlines. I am a team player with analytical, and relationship management skills and good leadership qualities. TECHNICAL SKILLS Experience in working in environments using Agile (SCRUM) and Test-Driven Development (TDD) development methodologies. Working experience as a Full Stack Developer and experienced/knowledgeable in all stages of software development. Proficient in Front End using JSP, HTML, CSS, JavaScript, Ajax, JQuery, NodeJs, ReactJs, Redux. Good experience using JavaScript libraries and frameworks such as NodeJs, ReactJs, JQuery, etc. Developing and designing RESTful services and APIs. Experience in developing, deploying, and managing N - tier, server-centric J2EE enterprise class projects using Eclipse IDE, J2SE1.4/1.5/1.6/1.7/1.8 and J2EE Web application technologies. Experience in spring framework (MVC) and Struts (MVC, architecture, interceptors, action mappings and resource bundles). Experience in developing Microservices using Spring-Boot. Experience in the development and deployment of applications using Web Logic Application Server, IBM WebSphere Application, and Apache Tomcat. Hosted the application on a Node.js server using express middleware. Experience in developing SOAP-based Web Services using Apache CXF and JAX-WS. Experience in using bug/issue tracking, project Tracking, and Management tool JIRA. Experience working on Web Services SOAP & REST, JAX-WS, JAXB, WSDL , and UDDI registry. Expertise in implementing Service Oriented Architectures (SOA) using XML based Web Services such as SOAP, UDDI and WSDL. Experience with Cloud Computing Service environments like (AWS) Amazon Web Services (EC2, EBS, S3). Complete understanding of the DevOps process with continuous integration using Jenkins and GIT. Experienced with RDBMS implementation and development using Oracle. Used various configuration tools like Git, Git-Hub, Bit Bucket, CVS, SVN for code versioning, check-in, check outs and code merging. Experience in writing Junit Test Cases using Junit/Mockito testing frameworks. Experience in using the tools like Ant and Maven for build automation. Experience in using POSTMAN tool while doing unit testing of Micro services. Domain knowledge and business expertise in Banking, Manufacturing, Hotel, Time sharing. MANAGEMENT SKILLS Successfully managed complex projects with global implementation, and rapidly evolving requirements. Project delivery under stringent timelines and high pressure. Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the client’s organization. Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing. Managing reports, analysis and decision-making for a change request. Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization.

Dynamic business development professional with a proven track record of driving growth and uncovering lucrative opportunities. Expertise in strategic planning, market analysis, and client relationship management, complemented by a strong emphasis on collaboration and results-oriented approaches. Recognized for exceptional leadership, negotiation, and communication skills while adeptly navigating industry trends and customer demands. Committed to leveraging emerging technologies and innovative solutions to enhance productivity and exceed sales goals in fast-paced environments.

Dynamic professional with experience at Quirino State University, excelling in IT support and administrative efficiency. Proven ability in customer service and persuasive selling, complemented by strong organizational skills and basic computer proficiency. Adaptable team player committed to enhancing operational performance and delivering exceptional results in fast-paced environments.

Diligent Customer Operations Associate with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.


A Registered Civil Engineer and Safety Officer 2 seeking an engineering role for professional growth. Committed to efficient task completion, adaptable to diverse situations, and eager to continually cultivate skills and knowledge in the industry.

Dynamic tourism professional with extensive experience at Trafalgar Tours To Europe, excelling in public speaking and customer engagement. Proven track record of enhancing guest experiences through exceptional communication and cultural sensitivity. Multilingual in German, French, and Dutch, adept at creating tailored itineraries that foster memorable travel experiences.
Experienced with leading tours and engaging with diverse groups. Utilizes deep knowledge of historical sites and cultural attractions to create memorable experiences. Track record of strong communication skills and exceptional customer service.

I've worked as a tour guide for over ten years, with different agencies, and people from all over the world. I get along great with people, I´m organized and committed with the tourists. Also I have a degree in filmmaking, which believe it or not has a lot of similarities with tourism.

To obtain a full-time or part-time position where I can further develop my current and future skills. I love being active and creative whenever I can so obtaining a work position where i can do one of those is my goal.

Mary Daniela Nuñez Alvez

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Tour Guide

Trainer

Content Moderator

Sales assistants

Education

Universidad - Nursing

Educación Técnico/Profesional - undefined

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Tour Guide

Trainer

Content Moderator

Sales assistants

Educación Técnico/Profesional - undefined

Universidad - Nursing

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