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Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Successfully returned to the healthcare field in February 2024 after overcoming a challenging health setback. Prior to a brief hiatus due to a brain cancer diagnosis in December 2021, gained valuable experience at MHRC, honing skills and dedication to providing quality care. Fully recovered and eager to contribute expertise, committed to making a positive impact in the healthcare industry.

COVER LETTER I am writing this cover letter to express my interest in the Customer Service positions, whether this position is an online remote opportunity or an in-person opportunity the result is the same exceptional customer service I always strive to provide! With 26 years of customer satisfaction experience I believe I have the skills and expertise necessary to excel in this role. Throughout my career, whether in a Remote position, Office data entry, Nursing or Bartending I have consistently demonstrated my ability to attract new customers and turn them into regulars. My exceptional customer service skills allow me to not only ensure that all customers are satisfied and happy with my services, but it also gives me satisfaction knowing I've done my best at turning that customer into a possible customer for life! Sometimes I have to deal with a difficult client or customer again I always excel while dealing with difficult customers as I always listen closely to what their complaint is, and always treat them with genuine compassion and concern. As a proven leader in customer service positions, I have experience in, sales, all aspects of office work, MS Office, Word, Excel, Access, and Power Point. Data Entry, and 10 key, Real Estate law, and sales, Hospital ICU Unit Clerk, Hospital Emergency Room Unit Coordinator, Telemetry Monitor Technician, Hospital ICU patient care to Long Term Care, to Home Health Hospice, Adult daycare to child daycare, and more recently Bartending (Alcohol Awareness Certification), cocktail server, Food Prep and ("ServeSafe" Certification) Food Server, Casino Cashier, and a Slot Attendant. I have experience in Supervising other employees, and training in a Data Entry-Data Processing department for the Offices of Mervyn's Department stores of California, and Nevada. I am always exhibiting how to provide exceptional customer service in every situation that keeps customers coming back. I approach each customer interaction with a smile, and a deep respect for their needs and concerns, and I am committed to treating everyone with kindness and understanding. My passion for people and dedication to exceptional customer service make me an ideal candidate for this position. With my background I am experienced in coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry/ Customer Service and file management. Organized office professional with top-notch administrative skills and solid background in all forms of Data Entry/Customer Service type industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations. Thank you for your time and consideration! At this time I am only considering Remote or Work From Home positions as I am disabled with mobility issues. My goals are To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. As I am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals!
~Connie Davis

Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Patricia Lentz

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Accounting Clerk

Customer Service Representative

Revenue Cycle Billing Specialist

Licensed Practical Nurse (LPN)

Education

Degree in Licensed Practical Nursing (LPN) -

High School Diploma -

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Accounting Clerk

Customer Service Representative

Revenue Cycle Billing Specialist

Licensed Practical Nurse (LPN)

Degree in Licensed Practical Nursing (LPN) -

High School Diploma -

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