PATRICIA MILAGROS WISSAR

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.

• Co- Management for international account as Local Incoming for quoting, operations & Logistics in the DMC department
• Explore and Comfort Style trips category for european and north amercian markets.
• Budgeting & Quotation: custom made itineraries extensions for serial departures, custom made itineraries, Fits and extensions.
• Handling Emergency Phone for groups while on tour (with the tour leader) and for solo travellers after or pre trip
• Negotiation with local service providers: transport, lodging, operators, restaurants
• Implementation of locally developed tourism community based tours in the trips
• Followed all company policies and procedures to deliver quality work.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Enhanced customer satisfaction with timely and accurate issue resolution.

Host, local guide for tailor-made independent customers & groups

• Follow-up on-tour and feedbacks
• Emergency phone for independent travelers
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Transfers and city tour in Buenos Aires

• Yoga Instructor: Power, Hatha & Traditional Yoga, Restorative Yoga, Pre & Post Natal Yoga
• Simultaneous english-spanish translations for International Yoga Teacher trainings

• Private customized yoga classes for individuals & groups; fitness, seniors, families, pregnancy, corporative
• Planned, set up and led yoga classes for beginner through advanced practitioners.
• Developed new yoga skills through continuous study and practice.
• Developed strong relationships with clients through consistent communication, addressing concerns, and offering support throughout their yoga journey.
• Used music to motivate and energize classes.
• Created comprehensive fitness programs tailored to needs and goals of each individual.

• Independent Operations & Logistics & Tour Leading for several national and international agencies in Peru: Student travel & Organization Incentive trips

• Managing & Administration of family owned printing house

• Tour Leading in Peru & South America

• Local guide & Customer service in Reserva Amazonica Ecolodge

• Local Ecotourist Guide & Customer Service

• Manager & Counter for NGO Travel Agency

• Operations & Logistics for groups and private customers

• Trekking Guide & operations & logistics for groups & independent travellers expeditions in Huaraz area and Cusco area