Patricia Wood

• Improved accuracy of medical coding by thoroughly reviewing patient records and assigning correct codes for diagnoses and procedures.
• Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
• Maintained compliance with industry regulations by staying up-to-date on the latest changes in medical coding guidelines and conventions.
• Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
• Supported continuous improvement initiatives within the coding department by actively participating in team meetings, trainings, and sharing best practices with colleagues.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.

• Collaborated with management to assess materials needs and look for improved options to better meet changing demands.
• Attended and participated in custom builder meetings.
• Prepared and input purchase orders.
• Worked with operation managers to develop consistent service levels across all locations.
• Connected with logistic company and product suppliers to orchestrate efficient inventory movements and check on revisions.
• Reviewed new products and stayed abreast of market changes.
• Received and reviewed department supply requisitions and placed appropriate orders based on needs.
• Sought out and evaluated vendors, negotiated prices and completed contracts.
• Negotiated preferred terms and conditions for company to achieve significant savings.
• Executed daily, weekly and monthly reports for proper order placement and provide vendor forecasts.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Recognized by management for providing exceptional customer service.
• Updated customer and vendor accounts with each purchase to support accurate billing.
• Supported service department by expertly pulling parts and updating records.
• Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
• Took numerous orders per week over telephone, in person and through email.
• Serviced all walk in customers which requires assessing need, placing order, pulling parts, invoicing, cash and credit card transactions.
• Improved customer satisfaction by finding creative solutions to problems.
• Improved operations by working with team members and customers to find workable solutions.

Dealer Account Manager for various areas of the United States, Canada, Japan and Europe.

• Coordinated with the assigned dealer and reps via phone and email to process all dealer orders from start to finish. Help with buying programs/incentives.
• Entered dealer orders for stock and custom order boats and trailers.
• Ran daily/weekly/monthly reports
• Cross checking of order confirmations entered by other account managers for accuracy - colors, options, pricing.
• Review the daily spray list before release to production. All orders are checked for accuracy again, colors, options and serial numbers.
• Acquire dealer floorplan approval requests from financial institution
• Daily processing of delivery paperwork for boat deliveries - invoicing, mso,s, checksheets and warranty packet. Process returning packets for backorders and payments.
• Daily posting of boats leaving out on deliveries to accounting
• Process all filing and scanning of documents and process debit/credit memos needed.