Casi Santos is a Restaurant created for my stepfather and me, I started in November, 2022 as salon manager, but five month later Ive got a promotion to management. Throughout this time i have learned a lot of knowledge about:
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Correctly calculated inventory and ordered appropriate supplies.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Digital Impressions Manager
Asimetría
04.2021 - 11.2022
At Asimetria, I was in charge of taking customer orders and printing the files they sent me. At the same time, I was responsible for welcoming customers and managing the cash register.
Crew
McDonald's
12.2017 - 03.2018
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.