Paul E. Rebsamen
Little Rock
Summary
Dynamic operations leader with extensive experience at UAMS, excelling in budget management and human resources. Proven track record in revenue cycle optimization and team development, driving significant improvements in operational efficiency. Adept at compliance oversight, fostering a collaborative environment that enhances performance and achieves departmental goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Assistant Department and Service Line Administrato
UAMS
Little Rock
04.2018 - Current
- Oversee operations and administration for Department of Obstetrics and Gynecology and the Women and Infants Health Service Line.
- Direct faculty recruitment activities, ensuring alignment with departmental goals.
- Manage HR issues, fostering a supportive work environment.
- Monitor expenditures related to clinical, educational, and research programs, maintaining budget compliance.
- Guide budgeting processes annually totaling $24.7 million for WISL and $4.7 million for OBGYN.
- Monitor operating budgets and grants management to optimize resource allocation.
- Manage an administrative support team of nine team members
Practice Administrator
Advanced Interventional Pain Management
Hot Springs
05.2017 - 02.2018
- Administrative leader of five provider (2 MDs, 3 APRNs) interventional pain management practice.
- Responsible for all aspects of the practice including, but not limited to: compliance, credentialing, billing, human resources, information technology, purchasing, provider recruitment, business development, and marketing.
- Coordinated EMR conversion from GE Centricity CPS to CureMD.
Director of Operations
UAMS
Little Rock
08.2015 - 05.2017
- Operations leader of the Professional Billing Office for UAMS, serving over 800 professional providers with an annual revenue of over $400M in FY16.
- Direct oversight of 8 managers and general oversight of 123 indirect reports in the departments of Customer Service, Denial and Open Invoice Follow-up, Payment Processing, Credit Balances, and Global Billing.
- Develops, implements, and maintains comprehensive billing and collection strategies through various policies and procedures.
- Participates on multiple hospital committees in the areas of Revenue Cycle, Information Technology, and Integrated Clinical Enterprise.
- Epic operational lead for all of UAMS professional billing.
- Co-led a project in 2016 to combine customer service and collections functions between UAMS Professional Billing and Hospital Billing.
Assistant Director of Operations
UAMS
Little Rock
02.2011 - 07.2015
- Direct oversight of 11 Revenue Managers who act as liaisons between the physician billing group and 19 academic departments within the College of Medicine.
- Actively work to improve communication, maximize revenue opportunities, and streamline the revenue cycle in each academic department.
- Work closely with leadership throughout UAMS to address strategic changes and overcome operational challenges.
Revenue Manager
UAMS
Little Rock
07.2008 - 01.2011
- Act as a liaison between the Medical College Physicians Group and several departments within the College of Medicine (Neurology, Neurosurgery, and Physical Medicine and Rehabilitation) with a keen focus on improving all aspects of the revenue cycle for each department.
- Special emphasis is placed on report creation and the analysis of charges, payments, accounts receivable, denials, and adjustments.
- Financial and operational feedback and recommendations made during regular meetings with the department administrators, department chairmen, clinical directors, and other related staff.
Financial Advisor
Citi Smith Barney
Little Rock
10.2006 - 07.2008
- Conducted financial needs analyses and recommended appropriate solutions to meet clients' goals.
- Delivered informational sales presentations to potential clients and assisted throughout the completion of application process while strengthening client relationships.
- Educated and serviced clients about the following: Business Planning, Cash Management, Asset Management, Retirement Planning, Education Planning, Estate Planning, and Lending Services.
- Resolved all client needs in a timely manner with an emphasis on premium customer service.
- Series 7, Series 66, and Arkansas State Insurance Licensed.
Manager, Outpatient Services
UAMS
Little Rock
09.2002 - 07.2006
- Developed and grew Pre-Registration Support Team that services several outpatient clinics.
- Directed 9 team members who complete various registration and health insurance-related duties for patients.
- Efforts of team resulted in improved registration accuracy scores and decreased insurance denial rates across all outpatient clinics.
- Developed, coordinated, and led training of all team members, especially new team members.
- Ensured all team members adhered to HIPAA standards and highest levels of corporate compliance.
- Addressed and resolved complaints from both external and internal customers.
Revenue Integrity Specialist
UAMS
Little Rock
11.2000 - 08.2002
- Audited patient accounts and trained registration personnel as to proper registration methods in order to facilitate improved Hospital billing.
- Worked directly with outpatient directors and managers to improve registration accuracy and operational flow within their clinic(s).
- Sought out and addressed systemic issues that affected the registrar's ability to complete his/her duties in an accurate, thorough manner through collaboration with management of the information technology department, physician billing group, and hospital billing group.
- Created and enhanced content within the foundational access training course and contributed to the development of other access training courses.
Accountant
UAMS
Little Rock
09.1999 - 08.2000
- Created and analyzed numerous financial, operational, and patient satisfaction reports for the administrators in Outpatient Services.
- Submitted HBSI data to Hospital Financial Management pertaining to all clinics within Outpatient Services on a quarterly basis.
- Collaborated with the Hospital Director, Associate Hospital Director, and Financial Manager of Outpatient Services on all reports.
- Worked directly with all Clinical Directors and Managers to ensure a high degree of accuracy with all reports disseminated to management.
Education
Master of Health Administration -
University of Arkansas for Medical Sciences, Fay Boozman College of Public Health
05.2015
Master of Business Administration -
University of Arkansas at Little Rock
12.2005
Bachelor of Arts - Business and Economics, Emphasis in Economics
Hendrix College
Conway, AR05.1998
Skills
- Budget management
- Human resources and recruitment
- Compliance oversight
- Revenue cycle management
- Operations leadership
- Team development
- Microsoft Office proficiency
Certification
• Epic Certified Resolute Professional Billing Administration, 03/01/17, inactive
• Certified Lean Leader, BMGI, 03/01/15
• Certified Professional Coder, American Academy of Professional Coders, 09/01/09, inactive
• Certified Lean Leader, BMGI, 03/01/15
• Certified Professional Coder, American Academy of Professional Coders, 09/01/09, inactive
References
Available upon request.
Software Proficiencies
- Microsoft Word
- MS Excel
- MS Access
- MS PowerPoint
- Epic Resolute Professional Billing
- McKesson HealthQuest
- Siemens OAS Gold
- McKesson Pathways Healthcare Scheduling
- GE Centricity CPS
- Provider Data Solutions (PDS)
- BC/BS AHIN software
Timeline
Assistant Department and Service Line Administrato
UAMS
04.2018 - Current
Practice Administrator
Advanced Interventional Pain Management
05.2017 - 02.2018
Director of Operations
UAMS
08.2015 - 05.2017
Assistant Director of Operations
UAMS
02.2011 - 07.2015
Revenue Manager
UAMS
07.2008 - 01.2011
Financial Advisor
Citi Smith Barney
10.2006 - 07.2008
Manager, Outpatient Services
UAMS
09.2002 - 07.2006
Revenue Integrity Specialist
UAMS
11.2000 - 08.2002
Accountant
UAMS
09.1999 - 08.2000
Master of Health Administration -
University of Arkansas for Medical Sciences, Fay Boozman College of Public Health
Master of Business Administration -
University of Arkansas at Little Rock
Bachelor of Arts - Business and Economics, Emphasis in Economics
Hendrix College