Paula Kühn

• Identified plans and resources required to meet project goals and objectives, specifically in sales department and new products.
• Managed projects from procurement to commission.
• Eliminated discrepancies in progress by reviewing performance, spend and timeline.
• Achieved project deadlines by coordinating with analysts.
• Modified and directed project plans to meet organizational needs.
• Fostered relationships with vendors to promote positive working relationships.
• Maintained open communication by presenting regular updates on project status to customers.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.

Currently at Claves ICSA I am the leader of a group of 8 vendors, who increased the company's sales by 15% in the last 6 months. In addition, in the last year, I led the launch of a new product that increased the company's turnover by 7%.

• Organized and attended meetings and compiled related documents and reports.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Attended meetings, took notes and tracked action items.
• Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
• Used discretion when handling confidential information.
• Sourced and ordered office equipment and supplies.