Paula Andrea Siri

Direct contact with clients and suppliers on a daily basis.
Customer service and resolution of problems and incidents related to the business.
Recording of all commercial activities carried out and periodic updating of data and document archives.
Development of business strategies and identification of market opportunities.
Search for suppliers, analysis of offers and selection of the most profitable and efficient.
Analysis of the needs and objectives of the business in the short and long term.
Increase in sales, generation of greater customer retention and strengthening of the business.
Preparation of budgets and management and control of expenses.

Airbnb & Hostelworld Platforms

Dealings with clients, suppliers and freight forwarders
Communication and negotiation with suppliers and clients to resolve merchandise claims.
Control and execution of all customs documentation for export.
Freight quotations
Monitoring and supervision of the loads. 100 loads average.
Assignment of tasks to employees according to their individual knowledge and strengths.
Supervision of employee tasks and organization of team meetings.
Monthly replacements for the Head of Logistics and Administration.
Coordination, control and execution of payments to international suppliers.
Coordination of general administrative, accounting and financial activities.
Customer and supplier service, managing requests, queries and solving monetary and logistics claims.
Customer loyalty, and quick and effective resolution of their problems.
Support in the search, selection and hiring of Logistics personnel.
References: Martin Jellousheg (Owner) +39 389 295 2119

Advising clients on products of interest and managing negotiations.
Handling wholesale sales to international accounts.
Attention and handling of complaints
Customer service and support in store and by telephone.

Events: Achiet 2011, 2012 – International Traffic Exchange Meeting (Puerto Madero – Argentina).

• Document control and administrative processes.
  Uploading invoices through the Oracle system
  Support for the administrative and accounting area

• Support for the Documentation area.
  Customer service at the cash register. Direct dealing with foreign trade operators. Control of invoice and receipt issuance. Collection management. Task supervision
  Secretary and receptionist for the General Manager - Agenda Management. Administrative tasks. Telephone assistance for the switchboard. Dealing with suppliers of goods and services. Coordination of trips abroad and within the country.