Pedro Hidalgo
Miami, FL
Summary
Personable and dedicated Project Assistant with self-motivated nature focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications.
Overview
16
16
years of professional experience
Work History
Flatbed Truck Driver
Giza Trucking
06.2023 - 11.2023
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Flatbed Truck Driver
MBM Global Inc
04.2022 - 03.2023
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Server
Longhorn Steakhouse
01.2021 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Reefer Truck Driver
OPL Logistic Inc
01.2022 - 04.2022
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Freight Broker
Easy Truck Loads Inc
11.2018 - 12.2020
- Monitored market and negotiated rates based on trends.
- Tracked shipments and trucks out on deliveries.
- Planned routes for various shipments according to special events, customer needs and weather.
- Contacted existing customers to update accounts and confirm deals.
Uber Driver
Uber, Lyft
01.2018 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Club Promoter
Self-employeed
01.2014 - 12.2017
- Greeted event participants and provided engaging experience.
- Used knowledge of area, local events, trends and other market research to capture attention and generate event attendance.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
- Engaged social media influencers to collaborate on partnerships.
VIP Host
Self-employeed
01.2014 - 01.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Relayed guest comments or suggestions to manager on duty for further action.
Computer Technician
Mp Mobile Phones Corp
01.2011 - 12.2015
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Retail Business Owner
T-Mobile Authorized Dealer (Mp Mobile Phones Corp)
01.2011 - 12.2015
- Prioritized and allocated valuable resources to meet business targets.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Cell Phone Technician
Mp Mobile Phones Corp
01.2011 - 12.2015
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- De-soldered and re-soldered connections between parts and motherboard.
- Specialized in repairing iPhones and frequently worked on other manufacturer models.
- Erased user data, debugged application issues and refurbished devices for resale.
Retail Sales Associate
T-mobile
01.2009 - 12.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Sales Associate
Sprint
01.2008 - 12.2009
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Phlebotomist, Medical Assistant
Total Family Center IV
01.2008 - 12.2009
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Education
Associate of Science - Medical Assistant
Fortis College
Miami, FL01.2008
High School Diploma -
Florida Christian Academy High School
Miami, FL01.2007
Skills
- Customer service
- Critical Thinking
- Microsoft Office Proficiency
- Client Relations
- File Management
- Conflict Resolution
- Public Relation
- Multitasking abilities
- Risk assessment
- Goal setting
- Cold calling
- Interpersonal skills
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Flatbed Truck Driver
Giza Trucking
06.2023 - 11.2023
Flatbed Truck Driver
MBM Global Inc
04.2022 - 03.2023
Reefer Truck Driver
OPL Logistic Inc
01.2022 - 04.2022
Server
Longhorn Steakhouse
01.2021 - 12.2022
Freight Broker
Easy Truck Loads Inc
11.2018 - 12.2020
Uber Driver
Uber, Lyft
01.2018 - 12.2020
Club Promoter
Self-employeed
01.2014 - 12.2017
VIP Host
Self-employeed
01.2014 - 01.2017
Computer Technician
Mp Mobile Phones Corp
01.2011 - 12.2015
Retail Business Owner
T-Mobile Authorized Dealer (Mp Mobile Phones Corp)
01.2011 - 12.2015
Cell Phone Technician
Mp Mobile Phones Corp
01.2011 - 12.2015
Retail Sales Associate
T-mobile
01.2009 - 12.2010
Retail Sales Associate
Sprint
01.2008 - 12.2009
Phlebotomist, Medical Assistant
Total Family Center IV
01.2008 - 12.2009
Associate of Science - Medical Assistant
Fortis College
High School Diploma -
Florida Christian Academy High School
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