Peter Ruiz

• Lead daily operations including scheduling, staffing, inventory, and quality control for a high volume location.

• Supervise and develop 40+ team members through structured coaching, boosting sales and throughput by 20%.

• Manage budgets, vendor orders, and cost controls to meet financial targets.

• Troubleshoot and coordinate repairs on refrigeration, electrical, and plumbing systems to minimize downtime.

• Resolve escalated service issues and uphold brand standards across all shifts.

• Partner with Regional and Corporate teams to execute operational initiatives and promotions.

• Launched 14 new store openings across multiple states and trained up to 50 employees per location.

• Delivered consistent onboarding in workflow, POS, drink recipes, safety protocols, and service standards.

• Ensured operational readiness under tight timelines in fast-moving, high-volume environments.

• Coordinated with the Director of Training to align rollout execution and maintain brand consistency.

• Managed cash handling and verified deposit accuracy daily.

• Identified equipment issues and submitted corrective maintenance requests to reduce bottlenecks.

• Provided rapid emergency medical care including CPR, trauma intervention, and patient stabilization.

• Communicated critical status updates to ER staff with precise documentation and reporting.

• Safely transported and lifted patients 250+ lbs using proper medical handling techniques.

• Maintained ambulance readiness through restocking, equipment inspections, and sanitation.