Peytan Harding
Maumelle
Summary
Accomplished leader offering valuable contributions in all facets of administrative activities derived from a diverse, 9-year background, adept in strategic planning and critical thinking. Excelled in high-pressure environments, enhancing customer relations and team collaboration. Demonstrated expertise in Microsoft Office and crisis management, significantly improving operational efficiency and team performance.
Overview
9
9
years of professional experience
Work History
Manager
Subway
06.2023 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Check-In/Out Receptionist
Conway OBGYN
08.2023 - 04.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company, while also processing requests for patient medical records and patient information.
- Performed cash, card, and check transactions to complete customer purchases.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Responsible for FMLA and Short Term Disability correspondence for patients.
911 Telecommunicator
Conway Police & Fire | Faulkner County S.O.
08.2019 - 04.2023
- Operated emergency response systems to update and retrieve up-to-date information for first responders.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance when neccesary.
School Age Teacher
Ms. Carrie's Day School
08.2021 - 08.2022
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Met with parents to review Individualized Education Plans for at-risk students.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
Service Department Cashier
Caldwell Toyota
01.2019 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered phone calls and answered questions from potential customers.
- Scheduled and confirmed service and recall appointments for customers.
- Assisting in any service department position when necessary.
Shift Lead
Subway
03.2016 - 08.2019
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Associate of Arts - General Studies
University of AR Community College At Morrilton
Morrilton12-2024
High School Diploma -
Conway High School
Conway05-2018
Skills
- Works Well Under Pressure
- Call and Crisis Management
- Critical Thinking
- Adept
- Strategic Planning
- Customer/Client Relations
- Microsoft Office
- Teamwork and Collaboration
- Leadership
Accomplishments
- City of Conway's 2022 911 Telecommunicator of the Year
- Conway Emergency Operations Center Employee of the Month for March 2022 and October 2022
Timeline
Check-In/Out Receptionist
Conway OBGYN
08.2023 - 04.2024
Manager
Subway
06.2023 - Current
School Age Teacher
Ms. Carrie's Day School
08.2021 - 08.2022
911 Telecommunicator
Conway Police & Fire | Faulkner County S.O.
08.2019 - 04.2023
Service Department Cashier
Caldwell Toyota
01.2019 - 05.2022
Shift Lead
Subway
03.2016 - 08.2019
Associate of Arts - General Studies
University of AR Community College At Morrilton
High School Diploma -
Conway High School
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