Phillip Archuleta
Tontitown
Summary
Highly motivated and detail-oriented professional with a track record of achieving goals seeking to leverage expertise and passion in a new role. Adept at problem-solving and adapting to changing environments, committed to continuous improvement and excellence in all endeavors.
Overview
10
10
years of professional experience
Work History
Corporate Security Investigator
JB Hunt Transport
03.2023 - Current
- Conduct thorough investigations into misuse allegations and communicate casework findings through detailed emails to carriers.
- Diligently collect, analyze and interpret information, documentation, and evidence associated with investigations.
- Collaborate within a team environment to meet strict deadlines and efficiently handle casework, contributing to a productive atmosphere.
Background Verification Coordinator
JB Hunt Transport
07.2022 - 03.2023
- Provided drivers with exemplary customer service while guiding them through the hiring process.
- Processed applications daily by requesting and verifying consumer reports and employment history while entering data.
- Proactively contributed as a supportive team member, consistently available to provide guidance and answer questions.
Customer Service Specialist/Account Manager
Bad Boy Mowers
11.2014 - 06.2022
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiate the cost of parts that we order from our vendors, and also negotiate the process of which we get credited back for the failed parts.
- Manage dealer accounts and ensure they are in good standing. Updating information and applying credits when they are due.
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer's needs.
Education
High School Diploma -
Batesville High School
Batesville, AR05.2013
Skills
- Communication and Teamwork
- Competitive Drive
- Problem Solving and Critical Thinker
- Considerable Negotiation Skills
Timeline
Corporate Security Investigator
JB Hunt Transport
03.2023 - Current
Background Verification Coordinator
JB Hunt Transport
07.2022 - 03.2023
Customer Service Specialist/Account Manager
Bad Boy Mowers
11.2014 - 06.2022
High School Diploma -
Batesville High School
Similar Profiles
Gerald WuestewaldGerald Wuestewald
Transportation Manager II at JB Hunt TransportTransportation Manager II at JB Hunt Transport
David BeckhamDavid Beckham
Truck Driver at JB Hunt TransportTruck Driver at JB Hunt Transport
Philip ElliottPhilip Elliott
Operations Manager at JB Hunt TransportOperations Manager at JB Hunt Transport
Jon MatlockJon Matlock
CDL Truck Driver at JB Hunt TransportCDL Truck Driver at JB Hunt Transport
Sarah PopeSarah Pope
Psychological Test Scorer Assistant at Dr. Gene ChambersPsychological Test Scorer Assistant at Dr. Gene Chambers