An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
41
41
years of professional experience
Work History
Warranty Administrator
Mclarty Nissan
Little Rock
07.2021 - 05.2025
Processed warranty claims for customer vehicles efficiently and accurately.
Coordinated with service departments to gather necessary documentation for claims.
Reviewed warranty policies to ensure compliance with manufacturer guidelines.
Communicated with customers regarding warranty coverage and claim status updates.
Resolved discrepancies in warranty claims through thorough investigation and analysis.
Resubmitted rejected warranty claims and received authorization for write-offs.
Maintained up-to-date knowledge of current industry regulations related to warranties.
Deal Processor
Performance Automotive Group
Bountiful
11.2018 - 06.2021
Processed dealership transactions and verified documentation for accuracy.
Coordinated vehicle inventory management and ensured proper reporting procedures.
Collaborated with sales teams to streamline deal closures and improve workflows.
Analyzed customer credit applications and assessed risk factors effectively.
Maintained records of daily transactions and prepared reports for management review.
Maintained a database of all completed deals along with associated documents like contracts and agreements.
Provided support to other departments when needed on tasks involving deal processing operations.
Developed strategies for improving processes related to deal processing operations.
National Fleet Manager
C R England
Salt Lake City
10.2012 - 10.2018
Managed daily operations of fleet maintenance and scheduling.
Coordinated vehicle inspections and compliance with safety regulations.
Oversaw fuel management systems and optimized usage tracking.
Analyzed fleet performance data to enhance operational efficiency.
Liaised with regulatory agencies to ensure compliance with transportation laws.
Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Communicated with upper management and drivers to build lasting relationships.
Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
Reviewed driver logs for accuracy and compliance with regulations.
Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
Paramedic
Monroe Ambulance
Rochester
09.1984 - 03.2012
Responded to emergency calls and assessed patient conditions.
Administered first aid and advanced life support techniques to patients.
Operated medical equipment, including defibrillators and oxygen delivery systems.
Collaborated with healthcare professionals during patient transport and handoff.
Communicated effectively with team members during high-pressure situations.
Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
Transported patients from accident scenes or hospital settings to medical facilities in a safe manner.
Demonstrated dedication to providing quality care through continued training and education.
Saved lives by administering medications, monitoring cardiac output and performing emergency intubations.