Overview
Work History
Education
Skills
3 month exchange in Argentina
Timeline
Generic
Poppy Richarardson

Poppy Richarardson

Tauranga South, TAURANGA

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Vans - Emma Piirie (027 367 4163)
02.2023 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Cleaner

Bay Learning Academy
09.2022 - 01.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Bakery Worker

Bakers Delight
11.2021 - 11.2022
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Improved overall efficiency by assisting with staff training initiatives, sharing industry knowledge, and best practices with colleagues.
  • Consistently met or exceeded sales targets through effective upselling techniques and strong product knowledge.

Education

NCEA Level 1 And 2 - Student

Mount Maugnaui College
Mount Maunganui
11.2024

Skills

  • I am a passionate and dedicated front-of-house professional with a solid year of experience in the bakery industry I thrived in fast-paced environments, successfully managing busy times and ensuring smooth operations My exceptional interpersonal skills allow me to connect with customers, creating a welcoming and friendly atmosphere I take pride in completing tasks to the best of my abilities, consistently delivering high-quality service Growing up working alongside family members in cafes and food trucks has instilled in me a strong work ethic and a deep understanding of the industry Additionally, my time at Vans Bayfair further honed my customer service skills and problem-solving abilities

3 month exchange in Argentina

From the end of February til May 15th, I have been able to experience life in another country with a host family. This exchange has bettered my understanding of respect, sympathy and gratefulness for others and helped me open up more to try new things and to put myself out there more. This exchange has been an amazing opportunity that I will never forget and has helped me grow into a more independent person and has forced me problem solve for myself instead of relying on others. 

Timeline

Retail Sales Associate

Vans - Emma Piirie (027 367 4163)
02.2023 - 11.2023

Cleaner

Bay Learning Academy
09.2022 - 01.2023

Bakery Worker

Bakers Delight
11.2021 - 11.2022

NCEA Level 1 And 2 - Student

Mount Maugnaui College

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Poppy Richarardson