Precious Lucas
Blytheville
Summary
Results-driven Retail Professional with expertise in customer service and cash handling. Proficient in operating POS systems and maintaining inventory accuracy to enhance shopping experiences. Strong conflict resolution skills coupled with a commitment to teamwork and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Cashier
McDonald's
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining cleanliness and organization of dining area.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Collaborated with team members to ensure timely order fulfillment.
Sales Associate
Dollar General
10.2018 - 10.2024
- Enhanced customer satisfaction by providing exceptional service and resolving inquiries.
- Ensured product availability through diligent inventory management and minimized stock discrepancies.
- Trained new associates on store policies and operational procedures for improved efficiency.
- Processed transactions accurately using point-of-sale systems and managed cash handling effectively.
- Cultivated strong relationships with repeat customers, boosting overall loyalty and retention.
- Maintained store visual appeal by organizing racks and promoting featured merchandise.
Operator
Gilster-Mary Lee
11.2017 - 07.2018
- Ensured efficient production flow by operating machinery effectively.
- Identified and resolved equipment performance issues to minimize downtime.
- Trained new staff on operational procedures and safety standards.
- Conducted inspections to uphold quality standards and regulatory compliance.
Education
Bachelor of Accounting - Accounting
Southern New Hampshire University
Hooksett, NH11-2026
GED -
Arkansas Northeastern College
Blytheville, AR09-2023
Skills
- Service excellence
- Client assistance
- Strong work ethic
- Supportive understanding
- Patience and empathy
- Time management skills
- Customer service excellence
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
Accomplishments
- Trained and mentored several employees.
- Promoted to Assistant Manager after only 1 year for exceptional performance.
- Completed manager training program.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Sales Associate
Dollar General
10.2018 - 10.2024
Operator
Gilster-Mary Lee
11.2017 - 07.2018
Cashier
McDonald's
Bachelor of Accounting - Accounting
Southern New Hampshire University
GED -
Arkansas Northeastern College