Summary
Overview
Work History
Education
Skills
Timeline
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Princess Bell

Licensed Practical Nurse
Little Rock

Summary

Professional healthcare provider with strong clinical skills and dedication to patient care. Experienced in assisting with medical procedures, monitoring vital signs, and providing compassionate support to patients. Known for excellent collaboration with healthcare teams and adapting seamlessly to changing needs. Strong communicator with focus on achieving positive outcomes and maintaining high standards in all tasks.

Overview

11
11
years of professional experience
2025
2025
years of post-secondary education

Work History

Licensed Practical Nurse

McFarland Eye Care
12.2024 - Current
  • Prepare the operating room
  • Accurately complete all required documentation before and after surgery in a timely manner.
  • Perform pre-op identification of patient and confirmation of procedure scheduled.
  • Follow the physician’s directions, comply with all surgical protocols, and follow all hygiene guidelines to ensure the safety of the patient.
  • Prep and assist patients before surgery and assist patients after surgery. Administer and monitor patient medications, monitor patient vitals
  • Review post-op instructions with the patient and family. Ensure that discharge papers are signed and prescribed RX is complete and signed by the physician.
  • As assigned answer phone calls from patients and pharmacists regarding medications, problems, Rx refills, enter Return Phone Call form conversations in the computer, etc.
  • Make post-op phone calls to review post-operative care and confirm follow-up appointments.
  • Obtain a thorough medical history on surgical patients as requested, order and schedule patients for tests/procedures as necessary; and requesting clearance as necessary.
  • Assess patients in the clinic with medical needs (HTN, low or high blood sugar, chest pain, etc.)
  • Review surgical charts for accuracy and prepare new surgical charts.

Student Nurse Technician

CHI St. Vincent
06.2024 - 03.2025
  • Ensured timely responses to call lights, attending to patients'' needs quickly and efficiently.
  • Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions.
  • Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
  • Participated in educational opportunities to continually improve nursing knowledge and enhance the quality of patient care provided.
  • Enhanced patient care by providing compassionate support and assistance with daily living activities.
  • Improved patient comfort by performing vital signs monitoring and reporting any abnormalities to the nursing staff promptly.

Medical Records and Health Information Technician

Northpoint Recovery
01.2023 - 03.2024
  • Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
  • Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
  • Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
  • Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
  • Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
  • Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
  • Maintained patient confidence by keeping patient records information confidential.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Medical Records and Health Information Technician

Methodist Behavioral Hospital
10.2021 - 07.2022
  • Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
  • Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
  • Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
  • Enhanced patient care by accurately organizing and maintaining medical records and health information.
  • Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
  • Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
  • Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.

Pharmacy Technician

Kroger
02.2019 - 10.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Pharmacy Technician

Baptist Health Medical Center-Little Rock
07.2018 - 02.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.

Pharmacy Technician

Walgreens
10.2017 - 06.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Cashier

Hardee's
04.2014 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Licensed Practical Nurse - Nursing

Baptist Health Schools Little Rock

Skills

HIPAA Compliance

Timeline

Licensed Practical Nurse

McFarland Eye Care
12.2024 - Current

Student Nurse Technician

CHI St. Vincent
06.2024 - 03.2025

Medical Records and Health Information Technician

Northpoint Recovery
01.2023 - 03.2024

Medical Records and Health Information Technician

Methodist Behavioral Hospital
10.2021 - 07.2022

Pharmacy Technician

Kroger
02.2019 - 10.2021

Pharmacy Technician

Baptist Health Medical Center-Little Rock
07.2018 - 02.2019

Pharmacy Technician

Walgreens
10.2017 - 06.2018

Cashier

Hardee's
04.2014 - 08.2016

Licensed Practical Nurse - Nursing

Baptist Health Schools Little Rock
Princess BellLicensed Practical Nurse