Summary
Overview
Work History
Education
Skills
Timeline
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Priscilla Leggs

North Little Rock

Summary

Dynamic professional with a proven track record at Patrick Hayes Center, excelling in customer service and office administration. Skilled in managing sensitive information with confidentiality, optimizing executive calendars, and enhancing communication processes. A fast learner adept at multitasking, fostering a collaborative environment while ensuring efficient operations.

Overview

7
7
years of professional experience

Work History

Secretary

Patrick Hayes Center
06.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Sub Teacher

NLRSD
08.2021 - 12.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Console Security Operator

Windstream
02.2018 - 04.2020
  • Reduced risk of security breaches by conducting thorough audits and assessments of existing systems.
  • Enhanced security measures by updating and implementing new protocols and procedures.
  • Implemented security awareness training programs for staff members across various departments within the organization.
  • Prevented unauthorized access to facilities by verifying identification and enforcing strict access control measures.
  • Monitored alarm systems diligently, responding swiftly to any triggered alarms or suspicious activity detected onsite.
  • Collaborated with local law enforcement agencies to address ongoing security concerns or incidents.
  • Increased overall site security through consistent patrols and checks of perimeter fencing and entry points.
  • Optimized efficiency of visitor management processes, ensuring smooth entry and exit while maintaining heightened security levels.
  • Conducted regular inspections of company property for vulnerabilities, recommending improvements as needed.
  • Developed strong relationships with colleagues, fostering teamwork and collaboration within the security department.

Education

Physical Education

UAPB
Pine Bluff, AR

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Multi-line phone systems
  • File systems management
  • Mail distribution
  • Inter-office communications
  • Phone etiquette
  • Task prioritization
  • Filing experience
  • Phone reception
  • Prioritization and time management
  • Confidentiality
  • Fast learner
  • Multitasking and time management
  • Customer relations and communications

Timeline

Secretary

Patrick Hayes Center
06.2024 - Current

Sub Teacher

NLRSD
08.2021 - 12.2024

Console Security Operator

Windstream
02.2018 - 04.2020

Physical Education

UAPB

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Priscilla Leggs