Dedicated and detail-oriented professional with 21 years of experience in office management and student advocacy. Proven ability to streamline operations, maintain confidentiality, and enhance communication to support student success in a professional, welcoming, and friendly manner.
Overview
25
25
years of professional experience
Work History
Administrative Assistant/Building Supervisor
Ouachita Baptist University
Arkadelphia, AR
05.2005 - Current
Daily office management, reception, promoting the public image of the University to all students, visitors, and the community in a friendly, welcoming manner.
Student advocacy, encouraged students and serve as a resource for information and demonstrate openness to various forms of student communication.
Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Manage scheduling and coordination of classes and classrooms for faculty in the department.
Developed and maintained student filing systems to ensure efficient document retrieval and organization.
Assessed and assist student needs/requests on a daily basis including adding/dropping courses to schedules, degree plan support, and referrals to academic success center, counseling, or support between student and advisor.
Trained new faculty on advising procedures, fostering a supportive onboarding experience.
Maintain inventory of office supplies and placed orders.
Streamline office operations, implementing digital file management systems to reduce paper use and increase efficiency, including degree plan templates, degree plans, and Dean's Checks.
Address IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Assist coworkers and staff members with special tasks on daily basis.
Bookeeper/Administrative Assistant
Salem-Keizer Public Schools
Keizer, OR
09.2001 - 03.2005
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed multi-line phone system, directing calls to appropriate departments efficiently.
Demonstrated respect, friendliness, while demonstrating willingness to help wherever needed while following handbook policies and procedures.
Collected student fees and preparing daily deposit for school banking procedures.