Rachel Hill
Little Rock
Summary
Dynamic and dedicated professional with exceptional communication skills, demonstrating reliability and a strong work ethic. Open to relocation opportunities, showcasing flexibility and a commitment to new challenges. Authorized to work in the U.S. for any employer, ready to contribute effectively in diverse environments. Eager to leverage skills and dedication to drive success in a collaborative team setting.
Overview
9
9
years of professional experience
Work History
Collections Representative
First Collection Services
04.2023 - Current
- Make outbound calls to collect on medical and financial accounts for different companies
Patient Service Specialist
Talent Bridge
10.2022 - 03.2023
- Data entry
- Responded to patient inquiries with promptness, enhancing overall satisfaction and trust.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
Customer Service Representative
TTEC
01.2017 - 03.2021
- Enrolling customers in insurance policy
- Customer service
- Provided assistance to clients
- Answered phone and assisted customers and clients with changes
Education
GED -
Mcclellan Magnet High School
Little Rock, AR05.2011
Skills
- Organizational skills
- Microsoft Office
- Computer skills
- Data entry
- Customer support
- Customer service
- Typing
- Goal oriented
- Data entry proficiency
- Skip tracing
Timeline
Collections Representative
First Collection Services
04.2023 - Current
Patient Service Specialist
Talent Bridge
10.2022 - 03.2023
Customer Service Representative
TTEC
01.2017 - 03.2021
GED -
Mcclellan Magnet High School