Rachel Jones
McCrory
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Human Resources Representative
Centoco Manufacturing
McCrory, AR
12.2024 - Current
- Facilitated recruitment processes, ensuring alignment with organizational goals and culture.
- Managed employee onboarding procedures, enhancing new hire integration and engagement.
- Developed training programs to improve employee skills and knowledge.
- Conducted performance evaluations, providing constructive feedback to support development.
- Maintained accurate records of safety incidents, inspections, and training sessions for regulatory reporting.
- Led safety committees to promote a culture of safety across all departments within the organization.
- Investigated incidents, determining root causes and implementing corrective actions.
- Assisted in the development of customized training materials for specific job roles to increase employee competency regarding safety protocols.
- Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes.
Accounts Payable Analyst
DeltARK Grain Carriers
McCrory, AR
02.2023 - 11.2024
- Process payments via check, phone, and ACH on a daily, weekly, or monthly schedule.
- Research discrepancies as needed.
- Authorize and schedule payments to vendors.
- Control expenses by receiving, processing, verifying, and reconciling invoices.
- Prepare bills using QuickBooks.
- Monitor freight tickets system.
- Verify vendor accounts.
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
Human Resources Generalist
ARcare
Augusta, AR
03.2016 - 01.2023
- Conducted employee hiring and exit interviews.
- Worked on FMLA and workers' compensation claims and benefits.
- Maintained records of payroll forms, leave notifications, employee records, and benefits information.
- Conducted background checks, reference checks and employment verification.
- Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Created and modified job descriptions within all departments.
- Designed new employee packages and sent out via mail and e-mail.
- Audited job postings for old, pending, on-hold and draft positions.
- Discussed medical, dental, short-term, and long-term benefit plans with new hires and eligible employees with status changes.
- Organized and verified enrollment and benefits documents.
- Worked collaboratively with payroll department to provide comprehensive support.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Provided insight regarding job duties to optimize productivity.
- Managed recurring HR processes.
- Reduced process lags by quickly processing personnel actions, flags, incidents, and evaluations.
- Diminished workflow downtime, troubleshooting client human resources software systems to optimize production support.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Administered pre-employment, post-accident, and random drug tests.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Modified tools used in software design processes to streamline operations.
Medical Secretary
ARcare
Augusta, AR
09.2010 - 03.2016
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted in billing procedures, verifying insurance information for accuracy.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Facilitated communication between patients and healthcare providers, ensuring questions and concerns were promptly addressed.
Education
High School Diploma -
McCrory High School
McCrory, AR05-2007
Skills
- HRIS applications proficient
- HR services
- Payroll and benefits administration
- Kronos Workforce Ready
- Customer Service
- Data entry
- Electronic health records (EHR)
Timeline
Human Resources Representative
Centoco Manufacturing
12.2024 - Current
Accounts Payable Analyst
DeltARK Grain Carriers
02.2023 - 11.2024
Human Resources Generalist
ARcare
03.2016 - 01.2023
Medical Secretary
ARcare
09.2010 - 03.2016
High School Diploma -
McCrory High School