Rachell Varela
Little Rock
Summary
Energetic and Bi-lingual Registered Medical Assistant with over 18 years experience. Personable and compassionate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
21
21
years of professional experience
Work History
Medical Assistant
Engage Med
08.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Arkansas Children Hospital
01.2017 - 01.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Medical Assistant
Nayles Medical Clinic
01.2006 - 01.2017
- Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants
- Maintained accurate records of patient care, condition, progress and concerns
- Monitored vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional and developmental needs of patients
- Tested and recorded blood glucose levels
- Changed sterile dressings
- Obtained information about clients' medical history, drug history, complaints and allergies
- Helped patients move in and out of beds, baths, wheelchairs and automobiles
- Scheduled and accompanied clients to medical appointments
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Monitored expiration of medical supplies and medications
- X-rayed patients
Front Desk Receptionist
Wes-Pak Inc
01.2005 - 12.2006
- Verified accuracy of financial data
- Greeted daily visitors and customers upon entrance
- Sorted mail and other important data
- Reported maintenance problems to the appropriate personnel
- Collected deposits, fees and payments
- Answered the phone by the second ring and greeted callers enthusiastically
Telecommunicator
Flake Wilkerson Marketing Insights
01.2004 - 01.2005
- Gathered and analyzed data for studies and reports and made recommendations based on findings
- Responded to all inquiries from the general public in a prompt and professional manner
- Conducted surveys
Education
Associate of Science - Medical Assistant
Remington College - Little Rock Campus
Little Rock, AR01.2006
High School Diploma -
J.A. Fair High School of College and Career Academies
Little Rock, AR01.2005
Skills
- MS Office
- Multi-line phone proficiency
- Medical billing
- Excellent communication skills
- Surveying skills
- Patient-focused care
- Trustworthy companion
- Flexible
- Clinical instruction
- Bi-lingual (English and Spanish)
- Filing and data archiving
- HIPAA compliance
- Venipuncture/blood draw expert
- Accounting familiarity
- Patient evaluation/intervention
- Appointment setting
- Advanced clerical knowledge
- Invoice processing
- Trained in motor and cognitive skills therapy
- Focused on consistent, quality care
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Engage Med
08.2018 - Current
Medical Assistant
Arkansas Children Hospital
01.2017 - 01.2019
Medical Assistant
Nayles Medical Clinic
01.2006 - 01.2017
Front Desk Receptionist
Wes-Pak Inc
01.2005 - 12.2006
Telecommunicator
Flake Wilkerson Marketing Insights
01.2004 - 01.2005
High School Diploma -
J.A. Fair High School of College and Career Academies
Associate of Science - Medical Assistant
Remington College - Little Rock Campus
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