RAIN ANDERSON
AUSTIN
Summary
Trainer with over four years of experience in customer service, childcare, and food service, recognized for developing innovative training programs that enhance team efficiency and service quality. Adept at multitasking and customer service, with a strong emphasis on operational excellence and safety protocols. Passionate about creating a supportive learning environment to drive organizational success.
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Daycare Teacher
A+ Child Care
05.2025 - Current
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Organized and supervised large and small group activities.
TRAINER
Chick-Fil-A
11.2023 - 05.2025
- Responsible for training new Team Members and providing ongoing development for existing Team Members.
- Ensure new hires understand Chick-fil-A's standards, procedures, and menu knowledge, focusing on customer service, food safety, and operational aspects like cash handling and equipment.
- Implemented comprehensive training modules for food safety protocols and customer service standards, ensuring consistent service quality across team operations.
- Developed and executed targeted training programs that enhanced team efficiency in cash handling and equipment operation procedures.
- Mentored new team members through intensive onboarding processes, focusing on menu knowledge and operational excellence in high-volume settings.
- Facilitated cross-functional training sessions to build versatile teams capable of handling multiple service positions during peak hours.
BAGGER
Commissary
07.2022 - 06.2023
- Perform carry outs, direct customers to items of interest, alert commissary staff of necessary cleanups of broken items.
- Aid in maintaining commissary aesthetics.
- Place customers' groceries and merchandise in bags and assist customers to their motor vehicles.
BABY SITTER
Baby Sitting
05.2021 - 06.2023
- Prepped food, bathed, entertained and put children to bed from ages 6 months to 13 years of age.
Education
HIGH SCHOOL DIPLOMA -
Vanden High School
06.2023
Skills
- Teamwork (Experienced), Customer Service (Experienced), Food Preparation (Experienced), Cleaning (Experienced), Multitasking (Skillful), CPR, First Aid, Training, Cash Handling
- First aid and CPR certified
- Positive and cheerful
- Structured activity planning
- Approachable
- Parent communication
- Classroom organization
- New hire training
- New employee mentoring
- Food and beverage pairings
Certification
CPR/FIRST AID
Timeline
Daycare Teacher
A+ Child Care
05.2025 - Current
TRAINER
Chick-Fil-A
11.2023 - 05.2025
BAGGER
Commissary
07.2022 - 06.2023
BABY SITTER
Baby Sitting
05.2021 - 06.2023
HIGH SCHOOL DIPLOMA -
Vanden High School
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