Randall Shults
Pea Ridge
Summary
Accomplished Tech/Warranty Admin at Walmart, 20 years with Citaris/ web FA. 7 years filing claims to Freightliner and Detroit. Training on troubleshooting and preventive maintenance. Enhanced customer satisfaction by leveraging strong communication and multitasking skills. Successfully trained new technicians, ensuring team consistency. Demonstrated mechanical expertise and adaptability, mastering new technologies swiftly. Recognized for maintaining a safe work environment and increasing efficiency by 20% through effective inventory management.
Overview
2026
2026
years of professional experience
Work History
Tech/warranty Admin
Walmart
2002 - Current
- Assisted in maintaining equipment and tools for optimal performance.
- Adhered to safety protocols while performing routine maintenance tasks.
- Learned to operate diagnostic tools to troubleshoot technical issues.
- Supported senior technicians with repairs and installations as needed.
- Conducted regular inventory checks on supplies and equipment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
Mechanical
Arkansas Aviational Tech
Fayetteville Ar 09.2020
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
Accomplishments
1st in tech comp 2015
2nd in AR state comp
Timeline
Tech/warranty Admin
Walmart
2002 - Current
Mechanical
Arkansas Aviational Tech
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