Randi Brookman

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.

• Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
• Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
• Facilitated smooth communication between warehouse staff and other departments, providing updates on inventory availability and shipment statuses as needed.
• Checked in incoming and outgoing inventory with truck companies
• Provided accurate labeling for warehousing product

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Successfully ran a team of 20+ members

• Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
• Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
• Maintained accurate records of production data, facilitating informed decision-making for management.
• Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
• Successfully operate a food production line and machinery
• Followed USDA standards for recipes

• Followed safety protocols to prevent accidents and injuries to self and colleagues.
• Followed instructions to make products in line with customer specifications.
• Collaborated with other production workers to achieve smooth running of production line.
• Boxed, labeled, and transported items to support assembly operations.

• Worked under Sprint, Verizon, and AT&T to troubleshot Cell phones
• Activated insurance replacement phones
• Filed insurance claims on lost, stolen, or damaged phones
• Set up new replacement phones
• Sold insurance plans
• Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
• Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
• Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
• Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.

Assist licensed professionals with beauty products

• Restock merchandise as shipment arrived
• Maintain a clean and organized store front
• Receive and fulfill phone orders
• Check out customers using Point of Service system
• Open and Close store in timely manner

Greet customers upon arrival.

• Create reservations for guests using Epitome.
• Check guests into their villa or campsite by assigning guests to their rooms, issuing their

room keys, and collecting proper forms of payments.

• Calculate and post all charges to guests' accounts, present statements, and maintain

records of each guest.

• Effectively communicate with Housekeeping to ensure all necessary rooms are checked

out of and are clean and ready for new guests' arrival.

• Answer phone calls as necessary.
• Assist guests who are visiting the area and answer questions they may have regarding local events, tourist attraction, and the immediate area.
• Act as liaison between all guests and Del Mar Beach Resort staff.

Greeted customers, presented menus, and explained daily specials.

• Answered questions related to menu items.
• Took food and beverage orders.
• Relayed food and beverage orders to kitchen staff.
• Prepared beverages, mixed drinks, and cocktails and food garnishes.
• Removed dirty dishes and glasses, and cleared tables after customers finished meals.
• Made menu recommendations upon request.
• Up-sold additional products when appropriate.
• Took accurate food and beverage orders.
• Checked customer's ID to ensure they met minimum age requirement for the consumption of alcoholic beverages.
• Effectively communicated with kitchen staff.
• Checked dishes and kitchenware for cleanliness and presentation and reported any

problems.

• Delivered check and collected bills payments.
• Provided excellent customer service to guests.

Welcomed customers upon their arrival.

• Seated guests promptly by working with Open Table to determine where to seat

customers based on their preferences and the restaurant's availability.

• Worked with Micros to issue gift cards.
• Observed tables and kept track of clean, dirty, and occupied tables.
• Took guests' information and quoted wait times to guests accurately when tables were

not immediately available.

• Answered phone and any questions concerning menu and restaurant.