Raven Meadows
Benton
Summary
Orderly and committed employee offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Patient Access Coordinator
Conifer Health Solutions LLC
03.2025 - 07.2025
- Coordinated patient check-in processes to enhance operational efficiency.
- Managed scheduling and registration for diverse patient populations.
- Streamlined insurance verification processes, reducing wait times for patients.
- Collaborated with clinical teams to ensure accurate patient information collection.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Supported revenue cycle management efforts through precise coding of services rendered for proper reimbursement from insurers.
Correctional Officer
Arkansas Department Of Corrections
03.2024 - 08.2024
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
Leasing Consultant
Lindsey Management Company
08.2023 - 01.2024
- Used conflict resolution skills to quickly resolve issues among residents.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Conducted background checks on applicants.
- Detailed application requirements and answered questions from prospective tenants.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Training Ambassador
Amazon Fulfillment Center
07.2021 - 07.2022
- Evaluated training materials for accuracy to deliver most current information to participants.
- Worked closely with technical specialists in modernization of training materials with focus on elevating instructional environments.
- Supported onboarding of new employees by hosting orientation sessions.
- Directed and participated in recruitment and enrollment activities.
Call Center Representative
Dillard's
07.2018 - 08.2019
- Maintained strong call control and quickly worked through scripts to address problems.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Diet Clerk
Jefferson Regional Medical Center
08.2016 - 08.2017
- Set up trays and food service carts to deliver food to residents.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Delivered snacks to nurse station for distribution to specific residents.
- Served specific meals to patients with special dietary needs.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Science - Health Administration
Colorado Technical University
Colorado Springs, CO10.2025
Skills
- Records Management
- Inbound and Outbound Calling
- Data Entry
- Call Management
- Customer Service
- Clerical Support
- Microsoft Office expertise
- Technical Support
- Problem Resolution
- Professional telephone demeanor
- Critical Thinking
- Active Listening
- Problem-solving abilities
- High-energy attitude
- Courteous demeanor
- Tactful and diplomatic
Timeline
Patient Access Coordinator
Conifer Health Solutions LLC
03.2025 - 07.2025
Correctional Officer
Arkansas Department Of Corrections
03.2024 - 08.2024
Leasing Consultant
Lindsey Management Company
08.2023 - 01.2024
Training Ambassador
Amazon Fulfillment Center
07.2021 - 07.2022
Call Center Representative
Dillard's
07.2018 - 08.2019
Diet Clerk
Jefferson Regional Medical Center
08.2016 - 08.2017
Associate of Science - Health Administration
Colorado Technical University