Reagan Jacobs
Fayetteville
Summary
University of Arkansas English student with experience in writing and editing from coursework and The Arkansas Traveler, a student-led newspaper organization. Time management, organization, and interview skills for assisting Senior Editing Manager and tracking due dates and speaking with Editorial staff.
Overview
4
4
years of professional experience
Work History
Barista
Locals Drive Thru
12.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Student Reporter/Opinion Columnist
Arkansas Traveler
02.2024 - 02.2025
- Demonstrated adaptability by covering various writing styles such as news reports, feature articles, and opinion pieces.
- Managed multiple assignments simultaneously, meeting tight deadlines while maintaining high-quality work standards.
- Collaborated effectively with editors to refine articles for clarity and coherence before submission deadlines.
- Effectively interviewed subjects from diverse backgrounds to provide balanced perspectives in each story.
Sales Associate
American Eagle AC
05.2022 - 07.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Host/To-Go Specialist
On The Border
06.2021 - 05.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - English Literature, Rhetoric And Writing Studies
University of Arkansas
Fayetteville, AR12-2026
Skills
- Attention to detail
- Friendly and outgoing
- Deadline management
- Fact-checking
- Interview techniques
- Teamwork and collaboration
- Time management
- Multitasking proficiency
Timeline
Student Reporter/Opinion Columnist
Arkansas Traveler
02.2024 - 02.2025
Barista
Locals Drive Thru
12.2023 - Current
Sales Associate
American Eagle AC
05.2022 - 07.2023
Host/To-Go Specialist
On The Border
06.2021 - 05.2022
Bachelor of Arts - English Literature, Rhetoric And Writing Studies
University of Arkansas
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