Rebecca Hall
North Little Rock
Summary
Results-driven Creative Visual Merchandiser with a proven track record in overstock management and retail sales campaigns. Demonstrated expertise in crafting artistic displays that significantly enhance customer engagement and drive sales. Known for a strong focus on customer service, effective communication, and innovative problem-solving, leading to improved shopping experiences and increased customer loyalty. Successfully optimized store layouts for enhanced product visibility, contributing to smoother customer flow and higher satisfaction rates.
Overview
6
6
years of professional experience
Work History
Sales Associate - Furniture/Home
Dillard's Department Store
North Little Rock
12.2024 - Current
- Conducted inventories on a regular basis to track stock levels.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered incoming telephone calls to provide store, products and services information.
Manager
Shoe Carnival
North Little Rock
08.2024 - 11.2024
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw assignments and assessed the work quality of project staff.
- Developed and implemented strategic plans to achieve company objectives.
Sales Associate - Women's
Dillard's Department Store
North Little Rock
08.2023 - 07.2024
- Greeted customers and provided exceptional customer service.
- Developed trusting relationships with customers by making personal connections.
- Assisted customers with product selection, sizing and styling.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Visual Merchandiser
Kohls Department Store
Bryant
08.2022 - 05.2023
- Worked with store managers to implement new displays, promotions, and store layout changes.
- Examined sales trends and customer insights to identify areas for enhancing customer satisfaction.
- Managed visual merchandising calendar, keeping track of all upcoming promotions, events, and seasonal changes.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Inspected existing displays regularly to ensure they were up to company standards.
Women's Department Lead
Kohls Department Store
Bryant
07.2021 - 08.2022
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- I prioritized helping customers over completing other routine tasks in the store.
- Used the in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations, and specific product promotions.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Order Fulfillment Associate
Kohls Department Store
Bryant
06.2020 - 07.2021
- Communicated with other departments to facilitate fulfillment activities, and address issues.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Aided the manager in developing and implementing new processes and procedures to improve the fulfillment process.
Sales Associate
Kohls Department Store
Simi Valley
10.2018 - 06.2020
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Ensured swift response by reporting suspicious customer activities to management.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
High School Diploma -
Grace Brethren High School
Simi Valley, CA05.2018
Skills
- Merchandising Strategy Development
- Planogram Design
- Seasonal Promotions
- Signage and Graphics
- Visual Storytelling
- Dress Mannequins
- Customer service
- Product knowledge
- Store organization
- Time management
- Employee training
Timeline
Sales Associate - Furniture/Home
Dillard's Department Store
12.2024 - Current
Manager
Shoe Carnival
08.2024 - 11.2024
Sales Associate - Women's
Dillard's Department Store
08.2023 - 07.2024
Visual Merchandiser
Kohls Department Store
08.2022 - 05.2023
Women's Department Lead
Kohls Department Store
07.2021 - 08.2022
Order Fulfillment Associate
Kohls Department Store
06.2020 - 07.2021
Sales Associate
Kohls Department Store
10.2018 - 06.2020
High School Diploma -
Grace Brethren High School
Similar Profiles
Brandon PickensBrandon Pickens
Dock Manager at Dillard's Department Store/ Store ClosedDock Manager at Dillard's Department Store/ Store Closed
Julia LowderJulia Lowder
Lingerie Business Manager at Dillard's Department StoreLingerie Business Manager at Dillard's Department Store
Wayne ParrishWayne Parrish
Area Sales Manager at Dillard's Department StoreArea Sales Manager at Dillard's Department Store