Dynamic professional with a proven track record, at excelling in customer service and project management. Skilled in graphic design and data analysis, I consistently deliver innovative solutions and enhance team performance. My effective communication and problem-solving abilities drive customer satisfaction and operational efficiency. I am also Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
I am organizing, motivated and hard working.
Overview
10
10
years of professional experience
Work History
Homemaker
Spouse
Rogers
06.2018 - Current
Managed household errands and other essential duties.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Achieved cost-savings by developing functional solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Completed day-to-day duties accurately and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Front Sales and Celebration Sales
Ricks bakery
Rogers
05.2022 - 11.2022
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continued training.
Teaching Assistant, and Child Care Teacher
The Kids Studio by Children's T.E.A.M.
11.2017 - 04.2018
Facilitated group discussions among students to encourage critical thinking skills.
Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Handled clerical duties, managed classrooms and coordinated documents for teachers.
Provided individualized and small group support to reinforce classroom topics and promote student learning.
Created and maintained a safe and engaging learning environment for all students.
Participated in professional development workshops and training sessions.
Maintained a safe environment for all students while adhering to school policies and procedures.
Established positive relationships with students, parents, fellow teachers and school administrators.
Supervised students in the classroom, cafeteria, hallways and playgrounds.
Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
Supervised children and participated with children in activities.
Communicated regularly with parents about their child's progress in school.
Graphic Designer, Receptionist , Project Manager
Signs and designs by the sign shop
Garfield
01.2016 - 07.2017
Assisted in the development and maintenance of brand guidelines to ensure consistency across all materials.
Submitted design ideas to plan projects with customers and managers.
Used digital camera to produce layout prints for clients.
Edited photographs for use in digital media platforms including web banners and social media posts.
Participated in brainstorming sessions to generate new ideas and concepts for projects.
Utilized Adobe Creative Suite (Photoshop, Illustrator, InDesign) to create visually appealing designs.
Implemented client feedback into design revisions, ensuring final deliverables met project requirements.
Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
Analyzed and interpreted client briefs to create designs that meet business objectives.
Provided support on photo shoots related to the project's needs.
Developed graphics, logos and layouts for product illustrations, company logos.
Oversaw the production process, including selecting paper, inks, and finishes for print materials.
Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
Presented design concepts to stakeholders, articulating design choices and revisions as needed.
Keyed data and parameters into computer equipment to produce layouts and concept drawings for clients.
Contributed ideas to brainstorming sessions regarding new products or features.
Designed print materials such as brochures, flyers and posters for marketing campaigns.
Coordinated with external vendors to ensure quality production of design materials.
Drew and printed draft charts, illustrations and other artwork using specialized computer software and plotters.
Selected colors and themes while adding functionality to create new designs.
Marked up, pasted and compiled final layouts for printer.
Produced projects for advertising and informational purposes.
Oversaw product design, print design and marketing collateral from concept to completion.
Designed new, on-brand visual elements focusing on concept and messaging.
Developed creative concepts for client presentations, effectively communicating design vision.
Researched graphics software to speed and improve job production.
Studied photographs and other graphics to plan materials, products, or services.
Prepared instructions and guidance for workers assembling final layouts for printing.
Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
Determined size and layout of copy material and selected styles and size of fonts.
Reviewed final layouts, making improvements and suggestions as needed.
Conferred with clients to determine requirements and layout designs.
Executed photo editing and manipulation tasks to enhance visual content.
Invoice Digitization
Kesters heating and air
Garfield
03.2015 - 09.2016
Exceeded customer satisfaction by finding creative solutions to problems.
Updated and maintained databases with current information.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.