Rebecca Ramirez
Springdale
Summary
Dynamic and compassionate professional with a diverse background including roles at Washington Regional Medical Center, Block Multifamily and Mullins and Blake Attorneys. Excelled in improving patient satisfaction and client service through critical thinking and effective communication. Proficient in Microsoft Office and adept at relationship building, consistently achieving goals through teamwork and individual initiative. I have a diverse work background which has led me to enthusiastically pursue opportunity in any immediate growing team. I strive to add value wherever I am at all while being inspired to help others with my unfailing work ethic. I am committed with skills for multitasking and managing time well.
Overview
2
2
years of professional experience
Work History
Senior Caregiver
Self-Employed
06.2024 - Current
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Coordinated transportation arrangements for medical appointments or other necessary errands.
- Enhanced patient comfort by providing compassionate and attentive care.
- Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
Acute Care Floor Nurse
Washington Regional Medical Center
03.2024 - 05.2024
- Maintained accurate documentation of patient conditions, treatments, and responses in electronic medical records to support continuity of care.
- Conducted regular safety checks on patients at risk for falls or other injuries, implementing preventative measures as needed.
- Served as patient advocate when necessary by addressing concerns or questions with members of the healthcare team in a timely manner and ensuring that patients'' rights were upheld throughout their treatment process.
- Improved patient satisfaction scores by providing compassionate, attentive care and prioritizing patient comfort.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Leasing Consultant
Block Multifamily Group
11.2023 - 03.2024
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent and tracked resident payments and information in computer system.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Legal Assistant
Mullins and Blake Attorneys
10.2022 - 10.2023
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
Education
High School Diploma -
Springdale High School
Springdale05-2015
Skills
- Goal oriented
- Teamwork orientation
- Customer service
- Telephone and email etiquette
- Critical thinking
- Relationship building
- Professional telephone demeanor
- Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Senior Caregiver
Self-Employed
06.2024 - Current
Acute Care Floor Nurse
Washington Regional Medical Center
03.2024 - 05.2024
Leasing Consultant
Block Multifamily Group
11.2023 - 03.2024
Legal Assistant
Mullins and Blake Attorneys
10.2022 - 10.2023
High School Diploma -
Springdale High School
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