Rebecca Self
Clarendon
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proficient in accurately coding bills, and maintaining clear records. Collaborative, reliable, and results-focused. Skilled in bookkeeping, accounting, and customer service, with a background in managing accurate financial records and preparing reports. Known for strong analytical skills, and the ability to improve processes, leading to increased efficiency. Committed to maintaining the confidentiality of financial and/or personal data, and contributing to team success through hard work and attention to detail.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Representative
Power Systems International, INC.
Clarendon
11.2021 - 03.2025
- Maintained accurate records of collections, deposits, and account reconciliations.
- Prepared monthly aging reports of all outstanding invoices.
- Investigated reasons for non-payment by customers and take appropriate action.
- Communicated effectively with clients to ensure timely collections.
- Prepared and submitted accounting documents and reports for review, authorization and processing.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Maintained detailed records of all accounts receivable transactions.
- Processed customer payments accurately and timely.
- Issued monthly statements to clients and followed up on outstanding payments.
Store Manager
Henard's One Stop Tobacco & Beer
Clarendon
07.2019 - 10.2021
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed orders to restock shelves.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Part Time Assistant Manager
Family Dollar
Clarendon
11.2017 - 07.2019
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Maintained up-to-date knowledge of company products and services.
Education
High School Diploma -
Clarendon High School
Clarendon, AR05-2014
Skills
- Microsoft Excel
- Payment posting
- Bookkeeping
- Financial management
- Payment management
- Strong client relations skills
- Point-of-sale system
- Invoice processing
- Conflict resolution
- Attention to detail
- Problem solving
- Data entry
- Financial reporting
- Customer service support
Timeline
Accounts Receivable Representative
Power Systems International, INC.
11.2021 - 03.2025
Store Manager
Henard's One Stop Tobacco & Beer
07.2019 - 10.2021
Part Time Assistant Manager
Family Dollar
11.2017 - 07.2019
High School Diploma -
Clarendon High School
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