Regina Joplin

• Resolved patient inquiries with accurate information on services, scheduling, and hospital procedures.
• Coordinated patient appointments, referrals, and follow-up communications across clinical departments.
• Verified insurance details and updated registration records.
• Maintained confidential documentation in electronic health record systems in accordance with HIPAA guidelines

• Delivered front-desk customer service, answering questions and routing requests to appropriate campus departments.
• Organized files, forms, and documents to support efficient office operations and compliance.
• Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.

• Supported lead educators during pediatric therapy sessions and classroom activities.
• Prepared learning materials, sensory tools, and play-based activity spaces.
• Assisted children with transitions, routines, and age-appropriate self-help skills.
• Partnered with parents and therapist to track and encourage progress

Currently completing coursework and clinical training in Magnetic Resonance Imaging. Gaining hands-on experience with MRI safety, patient screening and preparation, patient positioning, coil selection, imaging protocols, and basic scanning techniques. Learning how MRI parameters affect image quality while developing skills in patient care, communication, and safe MRI practices in a clinical setting.

Completed comprehensive academic and hands-on clinical training in diagnostic medical imaging, including both Limited Radiography (X-ray) and Magnetic Resonance Imaging (MRI). Gained clinical experience in patient preparation and screening, positioning, imaging procedures, radiation and MRI safety, infection control, patient transfers, and professional patient communication.