Richard Cother
Gassville
Summary
Adaptable warehouse professional with a solid background in shipping and receiving. Recognized for implementing safety protocols and optimizing operations to reduce discrepancies and improve service quality.
Detail-oriented warehouse professional skilled in shipping and receiving operations. Proven ability to enhance efficiency and safety, driving optimized logistics and improved inventory management.
Results-driven Receiving Manager with extensive experience in logistics and warehouse safety. Known for strong problem-solving abilities and attention to detail, contributing to enhanced productivity and customer satisfaction through effective team collaboration.
Overview
22
22
years of professional experience
Work History
Receiving Manager
Tractor Supply
Mountain Home, AR
08.2025 - 07.2026
- Received and inspected incoming shipments for accuracy and quality.
- Coordinated with vendors to resolve discrepancies in orders.
- Maintained organized receiving area to enhance efficiency and safety.
- Utilized inventory management systems to track stock levels accurately.
- Assisted in training new team members on receiving procedures.
- Collaborated with logistics team to optimize delivery schedules.
- Ensured compliance with safety regulations during all receiving operations.
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Gathered and processed merchandise returns.
- Enhanced warehouse organization for smoother operations and improved productivity.
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Maintained high levels of customer satisfaction by ensuring prompt processing of returned items and swift resolution of any issues.
- Reduced product damage by establishing thorough inspection procedures during the receiving process.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Shipping Coordinator
Hormel Foods
Algona, IA
03.2004 - 05.2025
- Coordinated shipping schedules to ensure timely deliveries and optimize logistics operations.
- Managed inventory levels, facilitating accurate forecasting and replenishment processes.
- Developed and maintained relationships with carriers to enhance service quality and reliability.
- Implemented process improvements that streamlined shipping operations and reduced delays.
- Trained new staff on shipping protocols, ensuring compliance with safety regulations and company policies.
- Led cross-functional teams to troubleshoot shipment issues, fostering collaboration across departments.
- Oversaw documentation processes for shipments, ensuring accuracy in reporting and regulatory compliance.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Developed comprehensive training materials for new hires, ensuring thorough understanding of company policies and procedures related to shipping coordination.
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Reviewed paperwork to determine priorities and set schedules.
- Improved customer satisfaction by quickly resolving issues related to shipments.
- Ensured safety protocols were followed in warehouse, minimizing incidents.
- Conducted regular inventory audits to maintain accuracy and prevent stock discrepancies.
- Maintained accurate shipping records, ensuring compliance with regulatory standards.
Education
High School Diploma -
Harris Lake Park High School
Lake Park, IA01-1991
Skills
- Sorting inventory
- Warehouse safety
- Shipping and receiving
- Maintaining safety
- Warehouse operations
- Safety practices
- Operating equipment
- Assisting customers
- Equipment operations
- Forklift operation
- Unloading trucks
- Safety management
- OSHA guidelines
- Operating forklifts
- Shipment verification
- Shipment receiving
- Product staging
- Load counting
- Kit assembly
- Staging deliveries
- Delivery staging
- Stock control
- Vendor returns processing
- Stockroom organizing
- Freight management
- Shipping procedures
- Discrepancy processing
- Order fulfillment
- Cost control and tracking
- Vehicle maintenance
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Warehouse organization
- Adaptability and flexibility
- Verbal and written communication
- Material handling
- Decision-making
- Heavy lifting
- Order picking and processing
Timeline
Receiving Manager
Tractor Supply
08.2025 - 07.2026
Shipping Coordinator
Hormel Foods
03.2004 - 05.2025
High School Diploma -
Harris Lake Park High School