Richard Jessop
Little Rock
Summary
Automotive parts professional with extensive experience in retail and wholesale environments. Recognized for consistently achieving top sales performance while delivering knowledgeable and friendly service. Committed to enhancing customer satisfaction and operational efficiency through effective communication and problem-solving.
Overview
21
21
years of professional experience
Work History
Ford Parts
Smith Ford
Conway
12.2025 - Current
- Provided technical support and troubleshooting for automotive parts inquiries.
- Guided customers in selecting appropriate automotive parts for diverse vehicle models.
- Processed parts requests efficiently to support timely delivery.
- Enhanced customer satisfaction by resolving issues through knowledgeable and friendly service.
Appliance Parts Sales
Mid-south Distributing Usa
Little Rock
06.2025 - 08.2026
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Nissan Parts Department
McLarty Nissan of North Little Rock
North Little Rock
08.2025 - 12.2025
- Handling and care of parts from stock order.
- Accurately and efficiently help technicians get the parts they need to fulfill repairs for guests.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Toyota Parts
Scott Clark Toyota
Matthews
07.2024 - 02.2025
- Worked in warehouse scanning stock orders. Load and deliver parts. Put stock parts away quickly and accurately.
- Sold parts to technicians on back counter and customers on front counter. Processed incoming orders via email, Collision Link and phone.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Parts Master
Larry H Miller Lexus
Murray
08.2015 - 11.2023
- Protect the physical and financial assets of the dealership. Sell products effectively, efficiently and accurately. Maintain accurate physical inventory.
- Develop, review, and optimize my knowledge and skill levels to best serve clients, guests and team members.
- Ensure maximum client satisfaction by providing exceptional and personalized service.
- Work closely with other providers to best serve our guests in a timely manner.
Parts Professional
Larry H Miller Toyota
Murray
08.2005 - 08.2015
- Served collision and repair customers through email, fax, and phone, utilizing AutoPartsBridge and OEConnect for efficient parts fulfillment.
- Maintained accurate physical inventory and ordered parts as needed to support operational efficiency.
- Interacted with diverse guests at front counter, enhancing customer service skills and building rapport with clients.
- Assisted with shipping and receiving tasks to ensure timely delivery and inventory accuracy.
Auto Sales person
Larry H Miller Subaru
Sandy
03.2005 - 08.2005
- New and used auto sales
- I was terrible at this. Not my skill set!
- (no longer their dealership)
Education
diploma - auto mechanics
Granite High School
Salt Lake City, UTSkills
- Auto parts knowledge
- Parts analysis
- Part identification
- Order processing
- Inventory management
- Automotive software
- Customer relationship management
- Customer interaction
- Client satisfaction focus
- Attention to detail
- Adaptability and learning
- Problem solving
- Excellent communication
Timeline
Ford Parts
Smith Ford
12.2025 - Current
Nissan Parts Department
McLarty Nissan of North Little Rock
08.2025 - 12.2025
Appliance Parts Sales
Mid-south Distributing Usa
06.2025 - 08.2026
Toyota Parts
Scott Clark Toyota
07.2024 - 02.2025
Parts Master
Larry H Miller Lexus
08.2015 - 11.2023
Parts Professional
Larry H Miller Toyota
08.2005 - 08.2015
Auto Sales person
Larry H Miller Subaru
03.2005 - 08.2005
diploma - auto mechanics
Granite High School