Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Jessop

Little Rock

Summary

Automotive parts professional with extensive experience in retail and wholesale environments. Recognized for consistently achieving top sales performance while delivering knowledgeable and friendly service. Committed to enhancing customer satisfaction and operational efficiency through effective communication and problem-solving.

Overview

21
21
years of professional experience

Work History

Ford Parts

Smith Ford
Conway
12.2025 - Current
  • Provided technical support and troubleshooting for automotive parts inquiries.
  • Guided customers in selecting appropriate automotive parts for diverse vehicle models.
  • Processed parts requests efficiently to support timely delivery.
  • Enhanced customer satisfaction by resolving issues through knowledgeable and friendly service.

Appliance Parts Sales

Mid-south Distributing Usa
Little Rock
06.2025 - 08.2026
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Nissan Parts Department

McLarty Nissan of North Little Rock
North Little Rock
08.2025 - 12.2025
  • Handling and care of parts from stock order.
  • Accurately and efficiently help technicians get the parts they need to fulfill repairs for guests.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Toyota Parts

Scott Clark Toyota
Matthews
07.2024 - 02.2025
  • Worked in warehouse scanning stock orders. Load and deliver parts. Put stock parts away quickly and accurately.
  • Sold parts to technicians on back counter and customers on front counter. Processed incoming orders via email, Collision Link and phone.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Parts Master

Larry H Miller Lexus
Murray
08.2015 - 11.2023
  • Protect the physical and financial assets of the dealership. Sell products effectively, efficiently and accurately. Maintain accurate physical inventory.
  • Develop, review, and optimize my knowledge and skill levels to best serve clients, guests and team members.
  • Ensure maximum client satisfaction by providing exceptional and personalized service.
  • Work closely with other providers to best serve our guests in a timely manner.

Parts Professional

Larry H Miller Toyota
Murray
08.2005 - 08.2015
  • Served collision and repair customers through email, fax, and phone, utilizing AutoPartsBridge and OEConnect for efficient parts fulfillment.
  • Maintained accurate physical inventory and ordered parts as needed to support operational efficiency.
  • Interacted with diverse guests at front counter, enhancing customer service skills and building rapport with clients.
  • Assisted with shipping and receiving tasks to ensure timely delivery and inventory accuracy.

Auto Sales person

Larry H Miller Subaru
Sandy
03.2005 - 08.2005
  • New and used auto sales
  • I was terrible at this. Not my skill set!
  • (no longer their dealership)

Education

diploma - auto mechanics

Granite High School
Salt Lake City, UT

Skills

  • Auto parts knowledge
  • Parts analysis
  • Part identification
  • Order processing
  • Inventory management
  • Automotive software
  • Customer relationship management
  • Customer interaction
  • Client satisfaction focus
  • Attention to detail
  • Adaptability and learning
  • Problem solving
  • Excellent communication

Timeline

Ford Parts

Smith Ford
12.2025 - Current

Nissan Parts Department

McLarty Nissan of North Little Rock
08.2025 - 12.2025

Appliance Parts Sales

Mid-south Distributing Usa
06.2025 - 08.2026

Toyota Parts

Scott Clark Toyota
07.2024 - 02.2025

Parts Master

Larry H Miller Lexus
08.2015 - 11.2023

Parts Professional

Larry H Miller Toyota
08.2005 - 08.2015

Auto Sales person

Larry H Miller Subaru
03.2005 - 08.2005

diploma - auto mechanics

Granite High School
Richard Jessop