Richard Stivers
Jacksonville
Summary
I am a sincere, loyal, and dedicated individual. I strive to do the best job that can be done. My biggest strengths are working well under pressure, having excellent teamwork skills, being a fast learner, having great communication skills, knowing how to use positive language, understanding customer needs, being attentive, being a hard worker and always up for a challenge. Some people say that they don't have weaknesses. I believe everyone has a weakness. Mine would be not being able to say no. When there is work that needs to be done, I will make sure it gets done. I am very passionate about my work and I take much pride in the work that I do. I believe given the opportunity I can prove to be an asset in any position within a company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Arbitration Manager/Fleet Coordinator
Dealers Auto Auction
09.2024 - Current
- Maintained detailed records of each case''s progress, ensuring transparency throughout the arbitration process.
- Managed fleet inventory and streamlined vehicle allocation processes for optimal usage.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Fiber Optic Technician
CE Fiber
03.2023 - 09.2024
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Increased network reliability through termination and testing of fiber optic cables.
- Empowered team productivity, leading collaborative efforts to tackle complex fiber optic installation and repair challenges.
Assistant Manager
Recon 51
03.2021 - 03.2023
- Responsible for managing inventory, Quality control, and flow of customer vehicles
- Service advisors, Efficiency and Accuracy of invoices
- Time Management, Delivery of parts and vehicles
- Communication of invoice totals to customers and Outside sources
- Implements of Processes and Changes to them
Grounds Specialist
Baptist Health
04.2018 - 03.2021
- Equipment Maintenance: including transporting, cleaning daily, and locking away appropriately
- Trash Pick-up and Removal
- Mowing Grounds, professionally
- Weed Eating, professionally
- Landscaping
- Spraying and Mixing certain Pesticides and Chemicals
- Irrigation Repairs
- Supervision of a crew and making sure tasks are done correctly
- Communicate appropriately and professionally at all times
Detailer
Car Shop / Home Detail
10.2017 - 02.2018
- Wash the exterior and interior using my hands, brushes and other cleaning equipment
- Vacuum interior, repair cigarette burns in the seats, and add air fresheners if requested by customer
- Shampoo carpet and upholstery
- Clean out ashtray and cup holders
- Clean all mirrors and glass
- Clean door frames and instrument panels
- Work outside in all weather conditions
- Make sure to communicate with the customer on their wishes and expectations
- Make sure the customer is highly satisfied with the detail job
- Keep supplies stocked and purchase more as needed
- Scheduling times with car dealerships to come in and detail their cars on the lot
- Clean, service and repair tools and equipment used to wash and detail cars as needed
- Receive payment for the work done on the vehicles
Delivery Sales Driver
Bumper to Bumper
12.2016 - 10.2017
- Deliver parts to customer's shops
- Answer incoming phone calls, look up and pull parts that were needed
- Stock and check inventory as needed
- Participate in the Bumper to Bumper on-going Safety Program
- Pick up materials and supplies from other stores
- Perform various duties and tasks as deemed necessary by immediate supervisor
- Maintain good working relationships with Bumper to Bumper employees and customers
- Work inside and outside in all weather conditions
National Guard
06.2015 - 10.2015
- Boot Camp, enough said
Team Member
Chick-Fil-A
06.2014 - 06.2015
- Working with a team to set goals to achieve the best customer service possible
- Using communication skills to politely handle upset customers and always making sure they left with a smile on their face
- Maintaining a clean and safe working environment
- Taking and processing orders correctly for drive thru customers
Volunteen
Baptist Health Volunteer
06.2013 - 09.2013
- Make sure patients and family members had things like water, warm blankets, etc
- To make their Emergency Room Visit as comfortable as possible
- Assist patient with filling out ER Paperwork correctly
- Running needed paperwork to the back and handing it over to the appropriate personnel
- Answer incoming phone calls in a professional and timely manner
Education
High School Diploma -
North Pulaski High School
Jacksonville, AR05-2016
Skills
- Negotiation expertise
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Effective communication
- Strategic thinking
- Time management
- Reliability
Businessreferences
- Darin Roberts, (501) 517-9913
- William Eustace, (501) 231-4505
- Seth Magee, (501) 945-1818
- Tyler Hutson, (918) 935-1702
Certification
- Osha 10 Certification
- DOT Physical
Timeline
Arbitration Manager/Fleet Coordinator
Dealers Auto Auction
09.2024 - Current
Fiber Optic Technician
CE Fiber
03.2023 - 09.2024
Assistant Manager
Recon 51
03.2021 - 03.2023
Grounds Specialist
Baptist Health
04.2018 - 03.2021
Detailer
Car Shop / Home Detail
10.2017 - 02.2018
Delivery Sales Driver
Bumper to Bumper
12.2016 - 10.2017
National Guard
06.2015 - 10.2015
Team Member
Chick-Fil-A
06.2014 - 06.2015
Volunteen
Baptist Health Volunteer
06.2013 - 09.2013
- Osha 10 Certification
- DOT Physical
High School Diploma -
North Pulaski High School
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