Rikki Howeth
WARD
Summary
Experienced, licensed, and certified Pharmacy Technician with a strong background in retail pharmacy operations. Proficient in various office tasks within Neurology and Gastroenterology clinics at Baptist Health. Seeking a healthcare setting that offers growth and professional development opportunities to advance my career and expertise. Self-motivated individual who thrives on tackling new challenges and is enthusiastic about making a meaningful contribution to the mission of helping patients.
Overview
9
9
years of professional experience
Work History
Medication History Technician
Baptist Health Medical Center-Little Rock
08.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records using EHR.
- Assisted physicians in making informed decisions about patient treatment plans by providing accurate and complete medication history information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Conducted research on pharmaceutical products as needed to clarify prescription details or confirm drug interactions, contributing to better-informed healthcare providers.
Lead Pharmacy Technician
Walmart
06.2016 - 08.2024
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
Education
Associate of Arts -
Arkansas State University - Beebe
Beebe, ARNo Degree - Health Care Management
Bellevue University
Bellevue, NESkills
- Detail-oriented
- Electronic health records
- Data entry
- Drug interaction research
- Appointment scheduling
- Customer service
Timeline
Medication History Technician
Baptist Health Medical Center-Little Rock
08.2024 - Current
Lead Pharmacy Technician
Walmart
06.2016 - 08.2024
Associate of Arts -
Arkansas State University - Beebe
No Degree - Health Care Management
Bellevue University
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