Rikki Pilkington
Searcy
Summary
Detail-oriented professional with experience in customer service and technical support. Proficient in time management and hardware installation, with a proven ability to solve problems efficiently and enhance the customer experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Auto Care Center Sales Associate
Walmart
Searcy, AR
04.2025 - 06.2025
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure store cleanliness and safety standards.
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sandwich Artist
SUBWAY®Restaurants
Searcy, AR
08.2024 - 04.2025
- Prepared sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted customers in selecting meal options, providing exceptional service and product knowledge.
- Operated cash register efficiently, handling transactions accurately and processing payments.
- Collaborated with team members to optimize workflow during peak hours, ensuring timely service.
- Adapted quickly to changing menu items and promotions, enhancing customer engagement.
- Greeted guests, promoted specials, and took orders.
Education
Associate of Science - Computer Systems And Networking Technology
Arkansas State University
Beebe, AR05-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Hardware installation
- Technical support
- Software configuration
- Network troubleshooting
- Application installations
- Operating system management
Certification
- Hybrid Server Pro Core Certification
- CompTIA Competency in Networking
Timeline
Auto Care Center Sales Associate
Walmart
04.2025 - 06.2025
Sandwich Artist
SUBWAY®Restaurants
08.2024 - 04.2025
Associate of Science - Computer Systems And Networking Technology
Arkansas State University