Riley Kennedy
Palmetto
Summary
Detail-oriented server with strong communication and problem-solving skills. Successfully trained new staff on menu knowledge and service techniques, fostering a collaborative environment that drives guest satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Peachs Restaurant
Bradenton
03.2021 - Current
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Managed multiple tables efficiently, prioritizing guest needs and enhancing dining experience.
- Trained new staff on menu knowledge and proper serving techniques to maintain service standards.
- Collaborated with kitchen staff to ensure seamless communication between front and back of house.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Education
Palmetto High School
Palmetto Florida 05-2023
Skills
- Customer satisfaction
- Order taking
- Organization
- Guest service
Timeline
Restaurant Server
Peachs Restaurant
03.2021 - Current
Palmetto High School