Rita Klohn
Van Buren
Summary
Dynamic professional with experience as a Substitute Teacher at ESS, adept at fostering student engagement and implementing effective classroom management strategies. Proven ability to build relationships and adapt lesson plans to diverse learning needs, enhancing educational outcomes. Skilled in group instruction and committed to creating a positive learning environment.
Overview
27
27
years of professional experience
Work History
Substitute Teacher
ESS
Van Buren, AR
08.2025 - Current
- Delivered instructional support to students, ensuring engagement and understanding of lesson material.
- Adapted lesson plans to meet diverse learning needs and classroom dynamics.
- Implemented classroom management strategies to maintain a positive learning environment.
- Collaborated with teachers to reinforce educational objectives and student progress.
Social Worker
Covington Court Health and Rehab
Fort Smith, AR
02.2021 - 10.2024
- Assessed client needs through comprehensive interviews and evaluations.
- Developed individualized treatment plans based on client assessments and goals.
- Documented case notes and progress reports in compliance with regulations.
- Educated clients and families about available resources and services.
- Updated client documentation for accurate, compliant and current records.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Advocated for clients to assure respected rights and wishes.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Substitute Teacher
Calumet High School
Calumet, OK
01.2017 - 03.2020
- Monitored student behavior and academic performance, providing feedback as needed.
- Assisted in the development of educational resources and materials for various subjects.
- Communicated effectively with staff and parents regarding student needs and achievements.
- Participated in professional development opportunities to enhance teaching skills and methodologies.
Reservationist
Hertz Car Rental
Oklahoma City, OK
01.1999 - 09.2016
- Managed customer reservations using advanced booking software to ensure accuracy and efficiency.
- Assisted customers with vehicle selection, enhancing overall rental experience through personalized service.
- Processed transactions quickly and accurately, maintaining high levels of customer satisfaction.
- Coordinated with team members to resolve reservation issues, fostering a collaborative work environment.
- Adapted to changes in reservation policies, ensuring compliance with company standards and customer needs.
- Streamlined reservation processes by implementing best practices, reducing wait times for customers.
- Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
- Handled challenging situations or dissatisfied customers professionally, resolving issues and retaining business when possible.
- Consistently met or exceeded performance metrics for call handling, reservation accuracy and upselling.
- Trained new staff on reservation procedures and systems, improving team performance and service quality.
- Developed strategies for upselling additional services during reservations to enhance revenue opportunities.
Education
GED -
Canadian Valley Vo-Tech
El Reno, OKSkills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Classroom organization
- Group instruction
Timeline
Substitute Teacher
ESS
08.2025 - Current
Social Worker
Covington Court Health and Rehab
02.2021 - 10.2024
Substitute Teacher
Calumet High School
01.2017 - 03.2020
Reservationist
Hertz Car Rental
01.1999 - 09.2016
GED -
Canadian Valley Vo-Tech