Robert Berry
North Little Rock
Summary
Hello,
My name is Robert (Hunter), and I am an 18-year-old senior in high school. I’m looking for a good job to help prepare me for life after graduation. I’m friendly, reliable, and a quick learner, and I work hard to get the job done well.
I’m especially interested in finding a position with a steady, dependable paycheck, where I can grow and contribute — rather than a job where my earnings depend on tips or unpredictable performance.
I would really appreciate the opportunity to work with your team and develop my skills while I finish school.
Thank you for your time and consideration.
Sincerely,
Robert (Hunter) Berry
Overview
2
2
years of professional experience
Work History
Host
Longhorn Steakhouse
05.2024 - Current
- Greeted and seated guests, ensuring timely service and positive first impressions.
- Managed reservation system, optimizing table assignments for maximum efficiency.
- Assisted in training new hosts on customer service standards and operational procedures.
- Handled guest inquiries and complaints, providing swift resolutions to enhance satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Food Runner
Longhorn Steakhouse
05.2024 - Current
- Delivered food orders efficiently to guests, ensuring timely service and satisfaction.
- Collaborated with kitchen staff to coordinate order preparation and delivery processes.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted servers in fulfilling customer requests, enhancing overall dining experience.
- Trained new food runners on service protocols and operational procedures effectively.
- Assisted with bussing tables and cleaning up spills.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
To-Go Specialist
Longhorn Steakhouse
05.2024 - Current
- Managed to-go orders, ensuring accuracy and timely preparation for customer satisfaction.
- Coordinated with kitchen staff to optimize workflow and enhance order efficiency.
- Developed training materials for new team members, improving onboarding process and consistency.
- Implemented quality control measures for packaging, maintaining high standards of presentation.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
- Monitored and replenished supplies in to-go area, ensuring uninterrupted service during busy periods.
- Increased repeat business by consistently providing friendly and attentive service.
Education
No Degree -
EStem High School
410 Shall Ave, Little Rock, AR 72202Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Team player mentality
- Staff coordination
- Hospitality and accommodation
- Guest feedback
- Effective multitasking
- Customer service expertise
- Flexible and adaptable
Timeline
Host
Longhorn Steakhouse
05.2024 - Current
Food Runner
Longhorn Steakhouse
05.2024 - Current
To-Go Specialist
Longhorn Steakhouse
05.2024 - Current
No Degree -
EStem High School