Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Robert Douglas

Robert Douglas

Alma

Summary

Structured Laboratory Technician offering background in collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and testing procedures. Expertise in urinalysis and blood typing. Recognized for performing laboratory tests and procedures with attention to detail, optimum quality and expedience. Excelled in maintaining patient confidentiality and specimen labeling, demonstrating a professional and organized approach. Expert in medical office administration, showcasing a commitment to excellence and attention to detail.

Overview

11
11
years of professional experience

Work History

Laboratory Technician

Quest Diagnostics
07.2018 - Current
  • Drawing blood through venous incision or puncture to obtain sample for analysis and diagnosis.
  • Collected and analyzed blood, urine and tissue samples to support diagnoses of medical conditions and treatment planning.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Provided exceptional service to 25 patients per day by employing phlebotomy skills.
  • Practicing safe work habits, including complying with all safety, health, and environmental rules and regulations.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Maintained a high level of accuracy in test results by following strict quality control procedures.

Phlebotomy Instructor

Petra Allied Health
Springdale, AR
05.2024 - Current
  • Maintained up-to-date Arkansas Phlebotomy Technician certification to sustain program relevance.
  • Conducted practical demonstrations of venipuncture and capillary puncture techniques, enabling students to observe correct methods firsthand.
  • Evaluated student performance using both formative and summative assessment tools, adjusting instruction as needed to address individual needs.
  • Contributed to program development initiatives by sharing insights from industry research, conferences, and professional networks.
  • Implemented continuous improvement processes within the curriculum by soliciting feedback from students, peers, and industry partners.
  • Gathered and reported attendance records according to school and program protocols.
  • Supported students with one-on-one coaching in career pursuits and post-program next steps.

Paramedical Examiner

Exam One
08.2017 - 05.2024
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures to need for an insurance screening.
  • Performed EKG tests on clients based on health status and medical history.
  • Followed safety procedures for personal protection and client well-being.
  • Observed and reported customer conditions and health incidents for comprehensive screening.
  • Packaged and shipped samples to laboratory for processing.
  • Interviewed customers to record medical history and lifestyle information.
  • Maintained professionalism when communicating with client and answering questions.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Checked and documented vitals such as blood pressure, height and weight.

Warehouse Associate/ Forklift Operator

Sam's Furniture
04.2017 - 10.2017
  • Prepared and completed orders for delivery or pickup according to schedule.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.

Crew Chief

USAF
04.2013 - 02.2017
  • Performed day-to-day maintenance, including end-of-runway postflight, preflight and thru-flight special inspections and phase inspections.
  • Maintained inventory systems and aircraft data systems and documented aircraft maintenance and services in electronic systems.
  • Repaired, replaced and rebuilt aircraft structures, landing gear, fuel systems and functional components using hand tools and power tools.
  • Interpreted, advised and performed all required maintenance procedures and policies to repair aircraft and related equipment.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Managed team according to company standards and compliance requirements.

Education

Certificate of Completion - Phlebotomy Technician

American Allied Health
Lowell, AR
05.2024

Bachelor of Science - Health And Wellness

Purdue University Global
Indianapolis, IN
08.2021

Certificate of Completion - Tactical Aircraft Maintenance (Hot training)

USAF
Seymour Johnson AFB, NC
2013

Certificate of completion - Tactical Aircraft Maintenance (Cold Training)

USAF
Sheppard AFB, TX
2013

Certificate of Completion - Basic Military Training

USAF
Lackland, AFB
2013

Skills

  • Critical thinking
  • Organized
  • Self-Motivated
  • Positive Attitude
  • Equipment testing and calibration
  • Medical office administration
  • First Aid certified
  • Professional
  • Attention to detail
  • Specimen analysis
  • Patient confidentiality
  • Specimen Labeling Procedures

Timeline

Phlebotomy Instructor

Petra Allied Health
05.2024 - Current

Laboratory Technician

Quest Diagnostics
07.2018 - Current

Paramedical Examiner

Exam One
08.2017 - 05.2024

Warehouse Associate/ Forklift Operator

Sam's Furniture
04.2017 - 10.2017

Crew Chief

USAF
04.2013 - 02.2017

Certificate of Completion - Phlebotomy Technician

American Allied Health

Bachelor of Science - Health And Wellness

Purdue University Global

Certificate of Completion - Tactical Aircraft Maintenance (Hot training)

USAF

Certificate of completion - Tactical Aircraft Maintenance (Cold Training)

USAF

Certificate of Completion - Basic Military Training

USAF
Robert Douglas