Summary
Overview
Work History
Education
Skills
Timeline
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Robert Keenan

Flippin,AZ

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed at Uhaul. Adept at enhancing operational efficiency and fostering teamwork, I excel in fast-paced environments. My strong communication skills and attention to detail drive successful project outcomes, ensuring client satisfaction and continuous improvement.

Overview

31
31
years of professional experience

Work History

Computer Repair and Custom Builds

Self Employed Services
01.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Uhaul Self Run Franchise Operator

Uhaul-
01.2006 - 01.2021
  • Collaborated with other franchise operators to share best practices and identify opportunities for improvement.
  • Improved store efficiency by streamlining operational processes and reducing overhead costs.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing feedback-driven improvements.
  • Utilized required documentation procedures and methods to document calls, emails, tasks, documents, and notes.
  • Increased franchise sales by implementing effective marketing strategies and maintaining excellent customer service.
  • Maintained a clean, safe, and welcoming environment for customers by consistently upholding company standards.

Night Shift Stocker

Walmart
04.2003 - 10.2005
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Construction Site Supervisor

AJ Lack Construction
08.1994 - 06.2005
  • Coordinated crew and subcontractor work activities and materials acquisition and maintenance.
  • Read plans and blueprints and communicated to workers.
  • Scheduled labor, ordered materials and coordinated with other contractors to complete projects.
  • Enhanced client satisfaction, accurately interpreting blueprints and specifications to deliver high-quality results.
  • Managed subcontractor personnel activity and team resources to meet all project requirements.
  • Managed resources efficiently during multiple concurrent projects without sacrificing attention to detail or site safety standards.

Education

Flippin Public School
Flippin, AR
07-1994

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Computer Repair and Custom Builds

Self Employed Services
01.2021 - Current

Uhaul Self Run Franchise Operator

Uhaul-
01.2006 - 01.2021

Night Shift Stocker

Walmart
04.2003 - 10.2005

Construction Site Supervisor

AJ Lack Construction
08.1994 - 06.2005

Flippin Public School

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Robert Keenan