RoChara Clay
Maumelle
Summary
Motivated and dependable individual with strong communication and organizational skills. Experienced in working in fast-paced environments while maintaining attention to detail and a positive attitude. Quick to learn new tasks, adapt to different roles, and contribute effectively to team success. Committed to providing excellent service and maintaining high standards in every responsibility.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Smallcakes Cupcakery & Creamery
Maumelle
2026.02 - Current
- Assisted customers in selecting cupcakes and ice cream flavors.
- Handled customer inquiries and resolved issues effectively.
- Maintained cleanliness and organization of the service area.
- Assisted in taking detailed cake/cupcake orders
Front Desk Receptionist
University Of Arkansas At Little Rock - Career Services
Little Rock
2025.08 - 2026.01
- Greeted students and visitors with a friendly and professional demeanor.
- Managed incoming phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments for career counseling and workshops for students.
FOH Team Member
Chick-fil-A
Little Rock
2024.07 - 2024.12
- Provided excellent customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and serving stations.
- Assisted team members with food preparation and assembly tasks.
Education
Maumelle High School
Maumelle, ARSkills
- Teamwork & collaboration
- Customer service
- Time management
- Organization
- Problem-solving
- Attention to detail
- Adaptability
- Positive attitude
- Willingness to learn
- Punctuality
Accomplishments
- National Honors Society Scholar
Timeline
Customer Service Representative
Smallcakes Cupcakery & Creamery
2026.02 - Current
Front Desk Receptionist
University Of Arkansas At Little Rock - Career Services
2025.08 - 2026.01
FOH Team Member
Chick-fil-A
2024.07 - 2024.12
Maumelle High School