Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
Work History
Manager of Operations
Buenos Aires City's Government
04.2017 - Current
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Reduced operational risks while organizing data to forecast performance trends.
Commercial Manager
Buenos Aires Software S.A.
01.2014 - 03.2016
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed revenue models, process flows, operations support and customer engagement strategies.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Army´s Officer
Argentinian Army
12.2006 - 03.2013
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Identified issues, analyzed information and provided solutions to problems.
Worked flexible hours across night, weekend and holiday shifts.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Proven ability to learn quickly and adapt to new situations.
Organized and detail-oriented with a strong work ethic.
Logistics Officer
United Nations (UN)
04.2008 - 09.2008
Organized records of vehicles, schedules and completed orders.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Coordinated mission details and communicated with unit to convey changes.
Education
MBA - Business Administration And Management
Buenos Aires´ University, Buenos Aires, Argentina
11.2021
Bachelor of Administration - Business Administration
Institute of Higher Education of The Army, Buenos Aires, Argentina
Advisor at International Relations Undersecretary at Buenos Aires City GovernmentAdvisor at International Relations Undersecretary at Buenos Aires City Government