Rodricka Williams
Little Rock
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Cleaner
The Springs at John Barrow Health & Rehabilitation
04.2025 - Current
- Collaborate with team members to complete daily tasks quickly and effectively for maximum productivity.
- Develop strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Report maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increase overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintain high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Reduce allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
Medical Assistant
Weight Loss Solutions
03.2024 - 03.2025
- Interview patients to obtain medical information, and measure their vital signs, weight, and height.
- Showed patients to examination rooms, and prepared them for the physician.
- Record the patient's medical history, vital statistics, and medical records.
- Explained treatment procedures, medications, diets, and physicians' instructions to patients.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Caregiver
Visiting Angles
02.2023 - 03.2024
- Assist clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
- Perform light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assist clients with activities of daily living, promoting independence and quality of life.
- Perform light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Guest Advocate
Target
10.2021 - 02.2023
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Maintained an organized workspace while stocking merchandise.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Resolved customer complaints in a professional manner.
Education
Certificate of Achievement - Medical Assisting
Fortis College
Houston, TX11.2022
High School Diploma -
Little Rock Central High School
Little Rock, AR05.2019
Skills
- Phlebotomy
- Patient-focused care
- EKG administration
- Medical billing and coding
- Check-in coordination
- Medical office administration
- Electrocardiography (EKG)
- Specimens collection and processing
- Vital signs and examinations
- Vital signs monitoring
- Sterile technique
- EMR / EHR
- Monitoring patient progress
- Medical terminology proficiency
- Medical records confidentiality
- Communicating with patient families
- Laboratory maintenance
- Lab equipment setup
- Clinical applications
- Venipuncture and phlebotomy
- Odor control
- Sanitization procedures
- Surface disinfection
- Restocking supplies
- Communication
- Housekeeping
- Mopping and sweeping
- Vacuuming and sweeping
- Teamwork
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash handling and management
- Cash register operation
- Order taking
Certification
- Certified Clinical Medical Assistant License, National Healthcareer Association #E5N6D9R6, 06/01/22, 06/30/26
- Personal Care Assistant, Home Helpers Harrison #1407180
Timeline
Housekeeping Cleaner
The Springs at John Barrow Health & Rehabilitation
04.2025 - Current
Medical Assistant
Weight Loss Solutions
03.2024 - 03.2025
Caregiver
Visiting Angles
02.2023 - 03.2024
Guest Advocate
Target
10.2021 - 02.2023
High School Diploma -
Little Rock Central High School
Certificate of Achievement - Medical Assisting
Fortis College
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