Ronika Madkins
North Little Rock
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Proven track record with continuous improvement, performance growth, and schedule management.
Overview
19
19
years of professional experience
Work History
Material Handler ll
Custom Goods
North Little Rock
07.2024 - Current
- Operated forklifts to transport materials within warehouse efficiently.
- Loaded and unloaded shipments, ensuring proper placement and safety protocols.
- Executed quality checks on incoming materials to verify specifications.
- Packaged products securely for safe transport and storage.
- Inspected items for quality before packing to ensure standards.
- Followed safety protocols to minimize workplace hazards and risks.
- Ensured that all products were properly packaged before being shipped out of the facility.
- Responded quickly to any changes in production schedules or requests from supervisors.
- Labeled packages and recorded items packed in preparation for shipping.
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Ensured compliance with safety standards during all packing operations.
- Managed inventory of packing materials to avoid disruptions in production.
- Collaborated with supervisors to identify process improvements in packing operations.
- Assisted in the development of new packing processes and procedures.
- Coordinated with other departments to resolve any issues that may arise during production or shipping cycles.
- Supervised a team of packers to ensure safe and accurate packing procedures were followed.
- Developed standard operating procedures for efficient packing processes.
- Implemented strategies designed to increase efficiency, reduce costs, and improve product quality.
Lead Dock Forklift Operator
Coke Cola
Little Rock
01.2019 - 07.2024
- Led daily warehouse operations to ensure efficient workflow and safety compliance.
- Supervised team performance and provided ongoing feedback for improvement.
- Trained new associates on equipment use and safety protocols.
- Operated forklifts to move products in and out of storage areas.
- Loaded and unloaded materials from delivery trucks efficiently.
- Collaborated with team members to streamline product movement processes.
- Ensured safety procedures were followed when operating forklifts.
- Implemented organizational strategies to enhance storage space utilization.
Warehouse Operations Lead
Fed Ex Ground
Little Rock
03.2013 - 01.2019
- Oversaw daily warehouse operations and ensured adherence to safety protocols.
- Managed inventory accuracy through regular cycle counts and audits.
- Coordinated shipping schedules to optimize delivery timelines and efficiency.
- Monitored receiving, storage, and shipping activities to ensure compliance with internal policies and procedures.
- Collaborated with management to develop training materials for staff development.
- Collaborated with external partners such as freight carriers or third-party logistics providers to ensure timely deliveries.
- Analyzed data from various sources to develop strategies that would optimize inventory management practices.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Bar and Restaurant Manager
Boston Gourmet Pizza
Little Rock
02.2007 - 05.2018
- Managed daily operations of restaurant and bar areas.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Supervised staff to ensure high service standards.
- Recruited, hired, trained and supervised staff of 30+ employees.
- Developed and implemented training programs for new employees.
- Scheduled staff shifts to optimize service efficiency.
- Scheduled shifts for bar staff and monitored employee performance.
- Collaborated with kitchen staff on menu planning and specials.
- Conducted weekly staff meetings to discuss menu changes, special events and other pertinent topics.
- Developed and implemented service standards, policies and procedures to ensure customer satisfaction.
- Resolved customer complaints promptly to enhance satisfaction.
- Resolved customer complaints in a professional manner.
- Coordinated inventory control and supply ordering processes.
- Monitored inventory levels and placed orders with vendors as needed.
- Maintained cleanliness and organization of dining and bar spaces.
- Ensured compliance with all health department regulations.
Education
Little Rock Central High School
Little Rock, ARSkills
- Forklift operation
- Inventory management
- Quality control
- Shipping coordination
- Training development
- Attention to detail
- Problem solving
- Effective communication
- Customer service
- Pallet jack operation
- Cycle counting
- Package handling
- Mixology
- Communication skills
- Staff scheduling
- Aloha POS
- Training and development
- Time management
- Logistics coordination
- Data analysis
- Multitasking and organization
- Team building
- Decision-making
- Material handling
- Quality assurance
- Safety compliance
- Shipping and receiving
Timeline
Material Handler ll
Custom Goods
07.2024 - Current
Lead Dock Forklift Operator
Coke Cola
01.2019 - 07.2024
Warehouse Operations Lead
Fed Ex Ground
03.2013 - 01.2019
Bar and Restaurant Manager
Boston Gourmet Pizza
02.2007 - 05.2018
Little Rock Central High School