Ronny Fleming
Springdale
Summary
Highly-motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
Work History
Manager In Training
Crunch Fitness
Fayetteville
2023.02 - Current
- Assisted in daily operations and member engagement initiatives.
- Trained new staff on company policies and customer service standards.
- Managed scheduling for fitness classes and personal training sessions.
- Coordinated promotional events to enhance community involvement and membership growth.
- Supported inventory management by tracking supplies and equipment needs.
- Conducted facility inspections to ensure cleanliness and safety standards were met.
- Collaborated with team members to resolve member concerns effectively.
- Worked closely with customers to understand needs and resolve diverse issues.
- Delegating employee assignments, monitored progress and evaluated performance.
- Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
- Ensured compliance with all applicable laws regarding labor relations and safety regulations.
- Maintained current understanding of company offerings to better serve customers and team members.
- Collaborated with other departments to ensure alignment with overall organizational strategy.
- Facilitated meetings between upper management and staff members to discuss ideas or issues related to operations.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Learned company processes, procedures and employee role functions.
Personal Trainer
Self-employeed
Fayetteville
2024.01 - Current
- Designed personalized fitness programs for diverse client needs and goals.
- Conducted one-on-one training sessions to ensure proper exercise techniques.
- Focus on holistic development, blending physical training with discipline, resilience, and goal-setting.
- Expertise in strength training, conditioning, and functional fitness programming.
- Educated clients on injury prevention and safe workout practices during sessions.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Demonstrated safe and proper exercise techniques to clients.
Retail Team Member
Kum&Go
Springdale
2023.01 - 2023.06
- Assisted customers with product selections and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and replenished inventory as needed.
- Collaborated with team members to ensure smooth store operations.
- Enforced company policies and procedures for safety and compliance.
- Provided excellent customer service to enhance shopping experience.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Maintained cleanliness of the store by organizing displays and cleaning up after customers.
Assistant General Manager
Chicken Salad Chick
Montgomery
2017.04 - 2021.06
- Assisted in managing daily operations and team performance.
- Coordinated staff schedules and training sessions for new employees.
- Implemented customer service strategies to enhance guest satisfaction.
- Monitored inventory levels and ordered supplies as needed.
- Developed training materials to improve employee knowledge and efficiency.
- Supported budget management through expense tracking and reporting.
- Fostered a positive work environment through team-building activities.
- Ensured compliance with company policies and health regulations during operations.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Motivated and led team members to work together to achieve targets.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Monitored inventory levels and placed orders for new stock as needed.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Helped team develop specialized projects, events and promotions.
- Coordinated with the General Manager to develop and implement strategic plans.
- Oversaw daily operations, ensuring efficiency and compliance with company standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Jefferson Davis
Montgomery, AL2012-06
Skills
- Personalized training
- Injury prevention
- Strength training
- Conditioning techniques
- Functional fitness programming
- Customer relationship management
- Team leadership
- Effective communication
- Problem solving
- Budget management
- Customer service
- Inventory management
- Staff training
- Staff development
- Scheduling
- Decision-making
Timeline
Personal Trainer
Self-employeed
2024.01 - Current
Manager In Training
Crunch Fitness
2023.02 - Current
Retail Team Member
Kum&Go
2023.01 - 2023.06
Assistant General Manager
Chicken Salad Chick
2017.04 - 2021.06
High School Diploma -
Jefferson Davis